JACQUE KNIGHT
Wallingford,PA
Summary
Organized and efficient Executive Assistant with 10+ years of experience supporting top-tier executives in finance, sales and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities, contributing to team projects while demonstrating individual leadership and success in data entry, management and administrative support.
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Greeter
Rafferty Subaru
Newtown Square, PA
09.2021 - Current
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customer
- Create daily call sheet for Sales Force using NextUp software
- Fielded customer complaints and notified managers
- Acted as first point of contact for visiting clients and customers
Bartender/Short Order Cook
Sundance Saloon
Aston, West Chester, PA
09.2020 - 09.2021
- Prepared food items such as meats, poultry and fish for frying purposes.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepare beverages in accordance with industry standards
- Maintained clean and safe working environment
- Restocked stations and supplies during slower periods between rushes.
- Accepted payments and made change or wrote charge slips as necessary.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Set up bar for operation, obtained cash bank and stocked service bar..
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- RAMP Certified
Bartender
The Thirsty Bulldog Sports Bar & Grill
Boothwyn, PA
04.2013 - 03.2019
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Managed accurate register and produced daily sales reports
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept bar presentable and well-stocked to meet customer needs.
Executive Assistant to Vice President
Communications Test Design, Inc, CTDI
West Chester,, PA
04.2005 - 06.2009
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Created expense reports, budgets and filing systems for management team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events and worked on ad hoc projects.
- Managed and reviewed filing and office systems.
- Volunteered to help with special projects of varying degrees of complexity.
Election Board – Minority Inspector
Nether Providence Township-delaware Cnty
Wallingford, PA
01.2021 - Current
- Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
- Developed and managed inventory supply lists and equipment orders to prepare voting units.
- Dealt tactfully with members of public, often under stressful conditions.
- Communicated clear information and answered questions professionally in assisting callers, visitors and voters.
- Created fair, non-partisan environment to protect free choice of voters.
- Collected necessary information from voters to determine correct voting location and ballot.
- Furnished assistance and advice to new voters on proper steps and procedures.
Education
High School Diploma -
Chester High School
Chester, PA06.1981
Skills
- Video Conferencing Software
- Travel Arrangement Coordination
- Verbal and Written Communication
- Visitor Greeting
- Executive Schedule Management
- Customer Service
- Calendar and Scheduling Software
- Meeting Agenda Preparation
- Detail-Oriented
- Conflict Resolution
- Time Management
- Honest and Ethical
- Microsoft Office
- Training Schedule Setup
Timeline
Greeter
Rafferty Subaru
09.2021 - Current
Election Board – Minority Inspector
Nether Providence Township-delaware Cnty
01.2021 - Current
Bartender/Short Order Cook
Sundance Saloon
09.2020 - 09.2021
Bartender
The Thirsty Bulldog Sports Bar & Grill
04.2013 - 03.2019
Executive Assistant to Vice President
Communications Test Design, Inc, CTDI
04.2005 - 06.2009
High School Diploma -
Chester High School