Edmond Baydian
Massapequa,NY
Summary
Senior technology executive with significant experience in strategy, planning, operations and execution. Strong track record of successfully developing business and operational strategies that drive revenue growth. Proven company spokesperson. Often leveraged to close strategic sales and support critical clientele. Contributor to several patents in the network and systems management software space.
Overview
27
27
years of professional experience
Work History
Acting Director of Product Marketing
A+ Technology Solutions, Inc.
- Developed and executed the marketing strategy for a line of mobile science curriculum technology labs and digital security solutions manufactured by the firm
- Developed sales channel strategies for “A+ Mobile Science Labs”.
Acting COO (retained by primary investment group)
Rapix
- Created the firm’s marketing plan and go-to-market strategy for SaaS productivity solutions
- Organized technology assets and filed the firm’s first intellectual property filings with the US PTO
- Developed the brand and web presence
- Negotiated partner contracts with Hewlett Packard, Motorola, Nokia, and Nextel.
General Manager for Optanix & Chief Technology Officer for ATSG
ATSG (a Run Tide Portfolio Company)
01.2022 - Current
- Remit includes supporting ATSG corporate initiatives as CTO across ATSG business units (Infrastructure Management offerings, Cloud and ASP service delivery models)
- Operate Network Operations Center division providing infrastructure managed services for WAN, SD-WAN, LAN, SDDC, Unified Communications and Contact Center managed services via focused SI and Carrier partners such as AT&T, Verizon, IBM, Kyndryl, Windstream and other regional MSPs
- Manage the product development and SaaS delivery of network and infrastructure service assurance and monitoring systems focused on MSP and enterprise-level developments
- Oversee partner channel management and marketing activities
- Directly support ATSG President for corporate development initiatives and due diligence on M&A targets
- Increased industry recognition of service offerings, named as a Leader in the Gartner MQ for Managed LAN and WAN Services (2022).
Chief Technology Officer & Principal Strategist
Optanix (a Francisco Partners Portfolio Company)
01.2017 - 01.2021
- Responsible for setting the business and technical strategy for the company
- Revamped the product, technology, and customer strategies to diversify and grow revenue streams in alignment with key market trends
- Hired key transformation leadership across multiple functional areas and oversaw an 80+ person product and development team with a $12MM R&D budget
- Increased point delivery by 227%, reduced cost per point delivered by 68% with a 5% increase in R&D spend over the first 6 quarters of transformation
- Achieved industry recognition of service offerings, named as the top Challenger in Gartner MQ for Managed LAN and WAN Services (2020 and 2021).
Associate Director, Strategy and Services Enablement (Global Operations, Planning and Design)
Verizon Enterprise Solutions (NYSE: VZ)
01.2016 - 01.2017
- Responsible for driving service assurance strategy for global managed services clients and network services for Fortune 500 enterprise customers
- Oversaw three technology teams supporting service delivery: Network Service Enablement Team, Application Services Enablement Team and the Strategy & Instrumentation Teams
- Tools and instrumentation strategy
- Transport technologies service strategies
- Application service management strategies
- Internal consultancy for Verizon Product Marketing organizations
- Custom critical client infrastructure surveillance strategies
- Vendor selection inclusive of supporting commercial negotiations
- Integrate new service strategies into operational teams
- Critical sales support for new pursuits and revenue defense.
Verizon Strategist / Enterprise Architect (Global Operations Planning & Design)
Verizon Enterprise Solutions (NYSE: VZ)
01.2013 - 01.2016
- Responsible for overall technical architecture and service delivery models for global pursuit engagements from initial sales cycles through service transition and operational run state
- Provide operational technical design and leadership in creating new service management frameworks for existing and emerging solutions that include network, telephony, datacenter virtualization/cloud, service desk, and COTS / custom applications
- Targeted Global Integration Deal (GID) customers
- Manage third-party vendor integration
- Develop architectural, technical, and governance roadmaps for operational service requirements matched to the needs of the client-specific RFPs or business cases
- Specialize in overall infrastructure solution design and building high performing, cross functional resource teams in support of GID managed services contracts
- Consult on operational service management functions such as change, release, problem, and incident management architecture and process delivery for GID customers
- Designated advisor to several Verizon Product Teams on product initiatives, inclusive of vendor and technology due diligence along with product, information, and value strategies.
Managing Director
Perspective Solutions Corp.
01.2011 - 01.2012
- Startup provider of cloud-based network management solutions for enterprise-class infrastructure
- Responsible for leading a Go-To-Market team, with a focus on corporate strategy, internal procedures, budget management and revenue generation
- Developed the go-to-market plan
- Built a strong research and development team
- Worked closely with product team to create a client-value roadmap
- Contributing architect to intellectual property and systems
- Managed a beta system rollout to over 60 end-client deployments
- Responsible for business development / integration partner relationships
- Oversaw product marketing
- Developed training curriculum and materials for sales and operations.
Chief Services Officer, Nectar Services Corp (Subsidiary of Juma Technology)
Nectar Services Corp. / Juma Technology Corp.
01.2007 - 01.2011
- SaaS provider of network management and SIP/session management provisioning platforms designed for service organizations that provide mission-critical remote monitoring, remediation, and session management services
- One of two executives commissioned to lead the formation of a new software services division
- Created a remote management business model based on overcoming technical challenges prominent in the Managed Services market
- Developed remote management solution SaaS strategy for VoIP and unified communications
- Orchestrated the product launch and managed the full product/solution lifecycle across all departments within the division as they were formed and staffed.
Chief Operations Officer, Juma Technology Corp. (Nectar Parent Company)
Nectar Services Corp. / Juma Technology Corp.
01.2005 - 01.2007
- Systems integrator whose core focus and competency were IP Convergence and VoIP communication strategies for enterprise, mid-market businesses and call centers
- Redefined technology delivery strategies and brought IP engineering and network management disciplines to organization
- Developed new sales strategies based on IP telephony and co-authored a revamp of the company’s business plan with the President and CTO
- Based on market research and client interviews, determined emergence of opportunity for remotely managing and hosting VoIP telephony assets and delivery architectures.
Product and Business Consulting
Edmond Baydian & Co, Inc.
01.2003 - 01.2005
Director Product Management
System Management Arts, Inc. (SMARTS, acquired by EMC in 2004)
01.2002 - 01.2003
- ISV focused on root cause analysis solutions within the network management marketplace
- Responsible for product marketing and product management for a root cause analysis software suite
- Developed marketing requirements and executed on market and customer driven roadmap
- Devised the go-to-market strategies inclusive of pricing, product positioning as well as messaging and sales tools for direct and channel sales organizations
- Conducted technology briefings for both industry and investment analyst communities.
Technologist and Market Manager (Micromuse Department of Strategic Development)
Micromuse, Inc., / Calvin Alexander Networking (NASDAQ:MUSE)
01.2001 - 01.2002
- Charged with creating the firm’s entry strategy into the Performance Management market segment as a member of the M&A team
- Managed technical and product due diligence for 4 acquisition targets
- Developed new strategic relationships which produced over $8MM in new license revenue.
Group Product Manager, Netcool/Precision Platform (Micromuse Department of Product Management)
Micromuse, Inc., / Calvin Alexander Networking (NASDAQ:MUSE)
01.2000 - 01.2001
- Responsible for strategic and tactical product management for a network auto-discovery and root cause analysis (RCA) application suite
- Served in the role of technology and industry expert while working with key customers and prospects in North America, Europe and Asia-Pac
- Designed sales training programs consisting of network management solution architectures applied to multi-vendor and multi-technology network environments
- Supported interoperability solution selling to customers
- Managed the full product lifecycle for the application suite.
Product Manager, Calvin Alexander Networking (acquired by Micromuse for $42MM)
Calvin Alexander Networking (acquired by Micromuse for $42MM)
01.1998 - 01.1999
- Start-up Software Company focused on topology determination algorithms, network path and systems inventory tools
- Conducted development testing and quality assurance testing against live enterprise network topologies at key financial services clients enrolled in our beta program (Pershing, Bear Stearns, Zurich and Merrill Lynch).
Senior Consultant to Network Engineering Department
Scudder Stevens & Clark, Inc.
01.1997 - 01.1998
- Money management and financial services firm with a global operating footprint
- Engineer on a global enterprise network re-design effort supporting over 8,000 users, inclusive of WAN and LAN technologies.
Education
Bachelor of Arts, Economics -
Queens College, City University of New York
Skills
Strategic Planningundefined
Patents
- Modularized Software System for Managing a Plurality of Disparate Networks and Systems, 02/02/18, US9900348B2
- Publish and Subscribe Method for Real-time Event Monitoring in a System for Managing a Plurality of Networks, 02/02/18, US9900348B2
- System and Method for Routing Commands in a Modularized Software System, 11/05/13, US8578048B2
- Load Balancing Networks and Load Balancing Methods, 05/24/16, US9350811B1
- Data Replicating Systems and Data Replication Methods, 04/28/15, US9020888B1
- Data Replicating Systems and Data Replication Methods, 11/11/15, US9892181B1
- Data Replicating Systems and Data Replication Methods, 02/13/18, US9892181B1
Accomplishments
Positioned product and services with Gartner research on Managed Network Services - Achieved "Leaders" quadrant in Gartner MNS MQ in 2022 and 2023
Timeline
General Manager for Optanix & Chief Technology Officer for ATSG
ATSG (a Run Tide Portfolio Company)
01.2022 - Current
Chief Technology Officer & Principal Strategist
Optanix (a Francisco Partners Portfolio Company)
01.2017 - 01.2021
Associate Director, Strategy and Services Enablement (Global Operations, Planning and Design)
Verizon Enterprise Solutions (NYSE: VZ)
01.2016 - 01.2017
Verizon Strategist / Enterprise Architect (Global Operations Planning & Design)
Verizon Enterprise Solutions (NYSE: VZ)
01.2013 - 01.2016
Managing Director
Perspective Solutions Corp.
01.2011 - 01.2012
Chief Services Officer, Nectar Services Corp (Subsidiary of Juma Technology)
Nectar Services Corp. / Juma Technology Corp.
01.2007 - 01.2011
Chief Operations Officer, Juma Technology Corp. (Nectar Parent Company)
Nectar Services Corp. / Juma Technology Corp.
01.2005 - 01.2007
Product and Business Consulting
Edmond Baydian & Co, Inc.
01.2003 - 01.2005
Director Product Management
System Management Arts, Inc. (SMARTS, acquired by EMC in 2004)
01.2002 - 01.2003
Technologist and Market Manager (Micromuse Department of Strategic Development)
Micromuse, Inc., / Calvin Alexander Networking (NASDAQ:MUSE)
01.2001 - 01.2002
Group Product Manager, Netcool/Precision Platform (Micromuse Department of Product Management)
Micromuse, Inc., / Calvin Alexander Networking (NASDAQ:MUSE)
01.2000 - 01.2001
Product Manager, Calvin Alexander Networking (acquired by Micromuse for $42MM)
Calvin Alexander Networking (acquired by Micromuse for $42MM)
01.1998 - 01.1999
Senior Consultant to Network Engineering Department
Scudder Stevens & Clark, Inc.
01.1997 - 01.1998
Acting Director of Product Marketing
A+ Technology Solutions, Inc.
Acting COO (retained by primary investment group)
Rapix
Bachelor of Arts, Economics -
Queens College, City University of New York
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