Edmond Beardsley
East Syracuse
Summary
Dynamic Field Service Technician with extensive experience at Turning Stone Resort and Casino, excelling in electrical troubleshooting and workflow management. Proven track record in managing installations and preventative maintenance, while fostering teamwork and coordination among technicians. Committed to enhancing operational efficiency and ensuring compliance with gaming regulations.
Overview
10
10
years of professional experience
Work History
Field Service Technician Level 2
AGS
07.2024 - Current
- Field Service calls for New York state casinos.
- Work with state gaming to follow gaming compacts and regulations.
- Manage and install new slot machines and shufflers
- Manage inventory.
- Preformed Preventative Maintenance on shufflers and slot machines.
- Manage personal gaming licenses.
- Collaborate with other technicians on projects and service calls.
Game Technician
Point Place Casino
01.2024 - 06.2024
- Service slot machines and shufflers daily.
- Replace parts and manage inventory.
- Preform Ram clears.
- Convert slot machines to different games.
- Perform progressive Transfers as needed.
Field Service Technician Level 3
Aruze Gaming Global
06.2021 - 01.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Discussed and recommended service options with customers and explained costs involved.
- Operated hand tools and power equipment according to company safety procedures.
- Maintained company vehicle.
- Serviced casinos on the east coast.
Gaming Technician Senior
Turning Stone Resort and Casino
09.2017 - 06.2021
- Started as entry level Gaming Technician 9/2017, promoted 10/2019.
- As Senior Game Technician manage team when Supervisor is not present, as well as train new game technicians during orientation.
- Service Slot Machines daily at all Casinos and SavOn Convenience Stores.
- Convert game themes to different slot machines.
- Replace parts and RAM clear machines as needed.
- Perform progressive transfers as needed.
- Perform preventative maintenance on machines as needed.
- Set up progressive controllers and run data cables as needed.
- Maintain and order new parts as needed.
Drop & Count Clerk
Turning Stone Resort and Casino
06.2015 - 09.2017
- Service Slot Machines daily both in the Casino & at SavOn Convenience Stores.
- Tally & record earnings from gambling floor daily.
- Handle/dispose of sensitive, confidential documents.
- Train new team members.
- Abide by Gaming Commission Regulations; NYS & Oneida Indian Nation.
Education
No Degree - Auto Body Technologies
Morrisville State College
Morrisville, NYHigh School Diploma -
Oneida High School
Oneida, NY07-2013
Skills
- Electrical troubleshooting
- Workflow management
- Teamwork and coordination
- Tool management
Timeline
Field Service Technician Level 2
AGS
07.2024 - Current
Game Technician
Point Place Casino
01.2024 - 06.2024
Field Service Technician Level 3
Aruze Gaming Global
06.2021 - 01.2024
Gaming Technician Senior
Turning Stone Resort and Casino
09.2017 - 06.2021
Drop & Count Clerk
Turning Stone Resort and Casino
06.2015 - 09.2017
No Degree - Auto Body Technologies
Morrisville State College
High School Diploma -
Oneida High School