Enthusiastic individual experienced in analyzing issues and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics and customer service skills.
Overview
14
14
years of professional experience
Work History
GAMING TECHNICIAN
SPARETIME AMUSEMENTS
01.2024 - 07.2025
Collected and managed fees from customers, ensuring accurate transactions.
Identified and rectified mechanical issues among 50+ machines, enhancing the gaming experience.
Conducted minor repairs on machines and ensured operational efficiency.
Maintained smooth operations of machines, addressing any technical issues promptly.
MANAGER
INSTANT KARMA
06.2017 - 07.2023
Seek ways to better promote the store, the product line and service within the store.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
SALES LEAD
PET SUPERMARKET
05.2015 - 05.2017
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
RECON MANAGER
MIDWAY MOTORS
01.2012 - 01.2013
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.