
Dynamic leader with extensive experience at Walmart, excelling in team supervision and operations management. Proven track record in coaching and mentoring, enhancing team performance and workplace safety. Skilled in conflict resolution and quality control, ensuring efficient processes and high standards in fast-paced environments. Committed to fostering a collaborative team culture.
- Started as a stocker/unloader.
- Promoted to CAP 2 Supervisor, managing a team of 15-25, overseeing back room operations, stocking consumables, and ensuring the store was clean and organized for the next day.
- Became Consumables Department Manager, leading a team of 3-5, maintaining inventory, organizing product storage, and overseeing freight stocking.
- Transitioned to Meat and Produce Department Manager and later Lead, managing a team of 8-15 while ensuring OSHA standards and daily operations were met.
- Worked as OGP Team Lead for Online Grocery Pickup, supervising a team of 15-25, responsible for picking and preparing groceries for curbside pickup.
I served as a mentor, responsible for training new employees and facilitating their success within the organization. Additionally, I held the position of Tier 2 Operator, which involved taking over calls when customers requested to speak with a supervisor, allowing me to address and resolve their issues effectively.
I served as a mentor, responsible for training new employees and facilitating their success within the organization. Additionally, I held the position of Tier 2 Operator, which involved taking over calls when customers requested to speak with a supervisor, allowing me to address and resolve their issues effectively.
During my tenure as a bay attendant, I was responsible for washing trucks efficiently, completing the task in a timeframe ranging from 7 to 15 minutes. This process included cleaning the front of the tractor, the motor, the rear, and the interior of the trailer. Additionally, I served as the Bay Lead, overseeing operations by managing orders, organizing the team members in the bay, and ensuring that the trucks were washed promptly and to a high standard. I accomplished this by conducting thorough inspections of the tractor-trailer prior to their departure from the bay.