NAJAIUS NELOMS
Jacksonville,FL
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
9
9
years of professional experience
Work History
Team Lead Supervisor
Coach
Jacksonville, FL
08.2022 - Current
- Lead daily operational workflows while monitoring performance metrics to ensure targets and service levels are consistently met
- Review transactions and supporting documentation for accuracy, compliance, and risk mitigation
- Resolve escalations by identifying root causes and implementing corrective actions in a timely manner
- Analyze performance trends to identify inefficiencies and improve operational outcomes
- Train and develop team members on process adherence, documentation standards, and performance expectations
Financial & Operations Analyst
Regional Financial Services Firm
Jacksonville, FL
08.2022 - 08.2024
- Conduct detailed reviews of financial and operational documentation to ensure completeness and accuracy
- Analyze data sets to identify trends, discrepancies, and opportunities for process improvement
- Maintain structured tracking systems to monitor workflow pipelines, deadlines, and deliverables
- Identify bottlenecks impacting performance and recommend actionable solutions
- Support compliance initiatives by validating documentation against internal standards
Brand Manager
Dillard’s Inc.
Jacksonville, FL
08.2021 - 08.2022
- Leveraged performance data to support strategic decisions and improve operational outcomes
- Collaborated cross-functionally to ensure alignment with business goals and execution standards
- Managed competing priorities while maintaining strong attention to detail and accuracy
Operational Specialist
Louis Vuitton
Jacksonville, FL
07.2020 - 08.2021
- Managed inventory systems and ensured accuracy across operational and reporting processes
- Maintained compliance with company procedures and internal control standards
- Supported workflow efficiency through structured organization and process adherence
Financial Operations Analyst
First Guaranty Bank & Trust
Jacksonville, FL
06.2019 - 07.2020
- Reviewed financial records, account activity, and documentation to identify discrepancies and ensure accuracy
- Supported internal controls and compliance processes in a regulated banking environment
- Assisted with financial reporting, tracking, and data compilation for performance monitoring
- Collaborated with internal teams to resolve issues and ensure timely processing
Sales Team Lead
Macy’s
Jacksonville, FL
10.2017 - 07.2020
- Oversaw daily operations and monitored performance to support revenue and efficiency goals
- Ensured accuracy in transactional processes and reporting
- Assisted in resolving operational challenges and improving workflow consistency
Education
Master of Business Administration (MBA) -
Liberty University
08-2025
Bachelor of Science - Social Sciences
Florida State University
05-2020
Skills
- Financial Documentation Review
- Credit & Risk Awareness
- Pipeline & Workflow Management
- Data Analysis (Excel)
- Compliance & Process Adherence
- Escalation Management
- Performance Reporting
- Cross-Functional Communication
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Timeline
Financial & Operations Analyst
Regional Financial Services Firm
08.2022 - 08.2024
Team Lead Supervisor
Coach
08.2022 - Current
Brand Manager
Dillard’s Inc.
08.2021 - 08.2022
Operational Specialist
Louis Vuitton
07.2020 - 08.2021
Financial Operations Analyst
First Guaranty Bank & Trust
06.2019 - 07.2020
Sales Team Lead
Macy’s
10.2017 - 07.2020
Master of Business Administration (MBA) -
Liberty University
Bachelor of Science - Social Sciences
Florida State University