Edmond Wu
Rochester Hills,MI
Summary
Dynamic and results-driven professional with a proven track record in sales, complemented by exceptional interpersonal skills and a keen eye for detail. Known for effectively solving problems and fostering strong relationships, consistently driving team success and client satisfaction. Eager to leverage expertise in a goal-oriented role that challenges abilities and contributes to organizational growth. Committed to delivering outstanding results through collaboration and strategic thinking.
Overview
13
13
years of professional experience
Work History
Ride Share Driver
Uber And Lyft
Detroit, MI
01.2023 - Current
- Operated as an independent contractor for two transportation companies, transporting over 2000 customers without a single accident or serious customer complaint – as well as maintaining an average rating of 4.95 out of 5.00.
Retail Representative
AT&T
Madison Heights, MI
03.2018 - 05.2020
- Averaged 130 percent goal attainment for the year 2018 and 2019.
- Achieved top 10 ranking out of the great lakes region and Won AT&T’s Summit award for excellence in 2019.
Solutions Specialist
Verizon Wireless
Lake Orion, MI
03.2013 - 10.2017
- Exceeded monthly and annual sales quotas by an average 25%
- Built relationships with customers with my interpersonal skills to increase repeat business and increase customer loyalty.
- Consistently within top 10 rankings for sales within our region which consists of 2 states.
Education
Bachelor of Science - Business Administration, Hospitality Services Administration
Central Michigan University
Mount Pleasant, MI06-2011
Skills
- Customer service
- Time management
- Multitasking and organization
- Schedule management
- Ability to turn escalations to sales
Timeline
Ride Share Driver
Uber And Lyft
01.2023 - Current
Retail Representative
AT&T
03.2018 - 05.2020
Solutions Specialist
Verizon Wireless
03.2013 - 10.2017
Bachelor of Science - Business Administration, Hospitality Services Administration
Central Michigan University