Edmund Harman
Penns Grove,NJ
Summary
Skilled in managing preload operations, with a history of overseeing efficient loading and unloading processes. Possess strong leadership skills to motivate teams for high productivity and quality control. Demonstrated ability to implement process improvements for increased operational efficiency. Previously contributed to significant enhancements in delivery speed and accuracy.
Overview
2
2
years of professional experience
Work History
Preload Operations Supervisor
UPS
New Castle, DE
05.2024 - Current
- Monitored daily performance and productivity of staff to ensure efficiency and accuracy.
- Developed strategies to improve workflow processes for increased efficiency based on historical data and trends after identifying areas/employees needing improvement or further development.
- Collaborated with management team on implementing new initiatives or process improvements related to preload operations.
- Conducted regular training sessions for new hires on proper operating procedures for loading and unloading packages.
- Ensured that all safety protocols were followed by personnel while loading and unloading packages onto trailers.
On Road Supervisor
UPS
Christiana, DE
07.2022 - 04.2024
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Developed short-term and long-term strategies for improving safety, service, and production processes/elements while minimizing costs.
- Investigated customer complaints related to service failures; provided appropriate solutions or referred them to higher management as needed.
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
Education
Bachelor of Science - Health And Exercise Science
The College of New Jersey
Trenton, NJ06-2011
Skills
- Load Planning
- Performance monitoring
- Labor Relations
- Cost Reduction
- Key Performance Indicators
- Operations Management
Accomplishments
- February 2024 Delaware On-Road Supervisor of the Month
- Reduced Overallowed by 0.75hrs per driver per day year over year in my two years spent on-road with the Delmar team.
- Part of the ready team where I helped train new drivers and prevent service failures in Florida, Burtonsville, Baltimore, and Landover.
References
References available upon request.
Timeline
Preload Operations Supervisor
UPS
05.2024 - Current
On Road Supervisor
UPS
07.2022 - 04.2024
Bachelor of Science - Health And Exercise Science
The College of New Jersey
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