On-going learning and self-development through books, programs and seminars
Edmund Schlacher
Account Manager
Boca Raton,FL
Summary
Successful and self-motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing platinum clients and successfully navigating internal sales team and operations personnel. Seeking a challenging position with a growth-oriented company that would offer the opportunity for advancement
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Business Owner
City Publications
South Florida
05.2022 - Current
- Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Performed statistical analyses to gather data for operational and forecast company needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
VRF Account Manager
Trane Technologies
Miramar, FL
11.2018 - 04.2022
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Services Account Manager
Trane Technologies
West Palm Beach, FL
10.2014 - 10.2018
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Educated clients on new products or services to increase customer engagement with brand.
Product Manager
Bosch Thermotechnology
Fort Lauderdale, FL
11.2013 - 10.2014
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Coordinated project planning and execution with team members and team leads.
- Prioritized roadmap in order to achieve product goals and metrics.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Sales Engineer
Daikin Air-Conditioning
Miami, FL
11.2006 - 10.2013
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Liaised with assigned accounts to foster relationship development.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Education
Bachelor of Arts - Business
Florida State University
Tallahassee, FL 05.1999 - 03.2001
Skills
Consulting
undefinedAccomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Interests
Little League Baseball Coach
One of the highlights of my week to join my son on the field with his team for learning the game.
Timeline
Business Owner
City Publications
05.2022 - Current
VRF Account Manager
Trane Technologies
11.2018 - 04.2022
Services Account Manager
Trane Technologies
10.2014 - 10.2018
Product Manager
Bosch Thermotechnology
11.2013 - 10.2014
Sales Engineer
Daikin Air-Conditioning
11.2006 - 10.2013
Bachelor of Arts - Business
Florida State University
05.1999 - 03.2001
Similar Profiles
Rachelle ParkRachelle Park
President/Owner at City Publications HoustonPresident/Owner at City Publications Houston
Jodi HornerJodi Horner
Editor and Features Writer at City Lifestyle PublicationsEditor and Features Writer at City Lifestyle Publications
Harpreet SinghHarpreet Singh
Sr. Manager Sales & Marketing at MADE EASY Publications Pvt LtdSr. Manager Sales & Marketing at MADE EASY Publications Pvt Ltd