Edna Cortes
1231 Woodridge Court Altamonte Springs ,FL
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
6
6
years of professional experience
Work History
Manager
Salsas Mexican Cuisine & Cantina
10.2023 - Current
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
Office Manager
QC Labs
09.2021 - 09.2023
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Trained in-house users on advanced functionality of MS Word and Excel.
Assistant Manager
Ashley Furniture Homestore
06.2019 - 09.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
High School Diploma -
Restrepo Molina
ColombiaSkills
- Strong ability to work collaboratively in a team environment
- Proficient in Microsoft Office
- Highly skilled in computer operations and digital tools
- Quick adaptability to changes and new work environments
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Salsas Mexican Cuisine & Cantina
10.2023 - Current
Office Manager
QC Labs
09.2021 - 09.2023
Assistant Manager
Ashley Furniture Homestore
06.2019 - 09.2021
High School Diploma -
Restrepo Molina