Edna Gomez Pallares
Bradenton,FL
Summary
Versatile ICQA Problem Solver skilled in warehouse processes, inventory management, environmental polices and KPI tracking . Reliable and dependable with nine years of Amazon experience in problem solve, process guide, ICQA and ISS . Demonstrated success in building relationships with Safety, Associates and Operations partners. Contributed to building initiatives such as products awaiting determination revamp....
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon Fulfillment Center
01.2015 - Current
- Served as an ICQA Process Guide, maintaining communication and updating leaders on progress and work achievements
- Acted as the ICQA data analyst for three weeks in August 2023, conducting root cause investigations of defects, inventory large adjustments research and approval, and reconciliation events investigation and reporting
- Participated in two Away teams launching fulfillment centers AGS2 (2020) and TLH2 (2023) as an ICQA problem solver, pick, and count ambassador
- Trained in ICQA and ISS problem-solving, including researching virtual/physical inventory discrepancies and finding resolutions while ensuring quality checks to deliver products in excellent condition to customers
- Consistently meet or exceed daily production goals by effectively stowing, counting, picking, and packing items, resulting in improved workflow efficiency
- Assist the Learning team as an ambassador in count, pick, and ICQA problem-solving processes
- Assist the Regulated Waste Team in managing products and hazardous materials compliant with federal, state, and local regulations, including disposal, resale, or donation
- Led safety initiatives within the warehouse, contributing to the sites overall rating of 99% for 2024 for environmental, regulated waste and donations.
- Established strong relationships with key stakeholders across various departments, fostering an environment of collaboration and support between safety, quality and Operations
- Maintain records of resale and donation products.
Education
High School Diploma -
Palmetto High School
Palmetto, FL05.2009
Skills
- Proficient in problem-solving techniques to address issues promptly and effectively
- Proven team player with excellent collaboration and communication abilities
- Demonstrated capability to work independently and manage tasks efficiently
- Strong organizational, multitasking, and time management skills
- Ability to thrive under pressure and deliver results in fast-paced environments
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Experience with Quip
- Bilingual in English and Spanish
- Workflow Management and KPI monitoring
- Process evaluation and improvement initiatives
Personal Email
ednaigomez@gmail.com
Certification
EPJ Use certified, 04/12/2023
Work Email
epallare@amazon.com
Timeline
Fulfillment Associate
Amazon Fulfillment Center
01.2015 - Current
High School Diploma -
Palmetto High School
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