EDNA LUMPKIN WILLIAMS
Hobart,IN
Summary
Knowledgeable [Desired Position] with proven background in leasing properties and maintaining high occupancy rates. Successfully managed tenant relations and lease negotiations, contributing to tenant satisfaction and retention. Demonstrated strong communication and organizational skills.
Experienced with property management and tenant relations, ensuring smooth leasing processes. Utilizes effective communication and negotiation skills to maintain tenant satisfaction. Track record of strong organizational abilities and problem-solving skills.
Professional with strong expertise in property management and leasing. Known for driving occupancy rates and ensuring tenant satisfaction. Strong focus on team collaboration, adaptability, and achieving results. Proficient in client relations, contract negotiations, and market analysis. Trusted for reliability and effective communication.
Overview
49
49
years of professional experience
Work History
Leasing Agent / Customer Service / Office Support
Flaherty & Collins Properties
Portage, IN
11.2024 - 10.2025
- Occupancy Specialist / Leasing Agent:
- Responsible for interviewing tenants to determine rent amounts.
- Record information to ascertain needs and qualification.
- Work with HUD Manager
- Process Section 8 tenant for housing
- REAC
- Completes lease agreements, collects deposits & rent payments
- Investigate qualifying criteria such as credit reports, criminal background, and income verification.
Leasing Consultant
COMMUNITY REINVESTMENT FOUNDATION (CRF)
Portage, IN
01.2016 - 11.2024
- Developed marketing strategies using social media platforms to attract prospective tenants effectively.
- Trained new leasing staff on operational procedures and best practices for tenant relations.
- Analyzed market trends to inform pricing strategies and optimize occupancy rates across properties.
- Led community events to foster resident engagement and build a sense of community within properties.
Leasing Consultant
Trillium PROPERTIES
Gary, IN
01.2000 - 01.2015
- Managed tenant inquiries and provided exceptional customer service to enhance resident satisfaction.
- Conducted property tours, highlighting key features to potential residents and driving leasing interest.
- Prepared lease agreements ensuring compliance with company policies and local regulations.
- Collaborated with maintenance teams to address resident concerns promptly, improving response times.
Leasing Consultant
LB RESIDENTIAL MANAGEMENT COMPANY
Gary, IN
09.1990 - 01.2000
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Inspector / Hooker / Spray oil operator / Hydraulic Saw / Crane / Lab
US TUBING SPECIALTIES-TUBE WORKS
09.1976 - 08.1986
- Inspected tubes for defects using depth gauges, ID/OD gauges, micrometers and magnetic particles.
- Removed those defects using hand grinders and/or files
- Operate Crane
- Operate Forklift; Operate Grinding Machines
- Operate or Tend Machines To Coat, Paint or Spray Products or Materials
- Operate Or Tend More Than One Type Of Cutting Or Forming Machine Tool
- Operate Precision Measuring Tools; Operate Power Saws.
- Apply Coatings/Adhesives
- Changing Tools
- Feed Material into Machine and/or Remove Materials From Machines
- File Metal/Plastic; Follow and Give Instructions
- Follow Customer Instructions
- Follow Set Industrial/Manufacturing Machine Operation Procedures
- Inspecting Parts
- Maintaining Shop Facilities and Work Areas
- Adhere to Safety Procedures
- Adjust/Operate Production Equipment
- Analyze Tasks Needed To Complete Machined Metal Products
Education
Associate Degree - Word Processing – Technical Cert. Secretarial Science
Indiana Vocational Technical College
05.1989
Skills
- Excellent people and Communication Skills
- Enjoy assisting clients from all levels
- Comfortable dealing with media
- Thrive as team player and work well without supervision
- Maintain professional relationships at all times
- Highly self-disciplined with the ability to prioritize tasks and takes pride in a job well done
- Proficient at handling support staff functions
- Maintain professional appearance and attitude at all times
- Computer, Technical Skills, Typing, 10-key, Filing, Fax & Switchboard Operator
Timeline
Leasing Agent / Customer Service / Office Support
Flaherty & Collins Properties
11.2024 - 10.2025
Leasing Consultant
COMMUNITY REINVESTMENT FOUNDATION (CRF)
01.2016 - 11.2024
Leasing Consultant
Trillium PROPERTIES
01.2000 - 01.2015
Leasing Consultant
LB RESIDENTIAL MANAGEMENT COMPANY
09.1990 - 01.2000
Inspector / Hooker / Spray oil operator / Hydraulic Saw / Crane / Lab
US TUBING SPECIALTIES-TUBE WORKS
09.1976 - 08.1986
Associate Degree - Word Processing – Technical Cert. Secretarial Science
Indiana Vocational Technical College