Dynamic healthcare leader with extensive experience at Banner University Medical Center, excelling in case management and care coordination. Proven track record in budget management and regulatory compliance, fostering team motivation while enhancing patient advocacy. Adept at implementing evidence-based practices to improve outcomes and streamline processes in high-pressure environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Associate Director Case Management
Banner University Medical Center
Tucson, AZ
11.2013 - Current
Managed department focusing on inpatient and observation patient length of stay, budget, and staff competencies.
Addressed multifaceted discharge challenges by leveraging organizational and community support systems.
Demonstrated expertise in diverse computer systems and department scheduling.
Excelled at fostering motivation and enthusiasm among colleagues.
Contributed dynamic energy to team efforts.
Proven ability to make crucial decisions in stressful environments.
Established training curriculum for the department and carried out interrater reliability tests with MCG and InterQual.
Led operational initiatives to enhance patient care delivery and service efficiency.
Case Manager
University Medical Center
Tucson, AZ
10.2011 - 11.2013
Performed utilization reviews applying InterQual and MCG criteria to assess care levels.
Facilitated interdepartmental care plan coordination to enhance transition efficiency.
Assessed patient progress and discharge readiness during daily rounds.
Clinical Leader Diamond 2 North and 7 West
University Medical Center
Tucson, AZ
02.2008 - 10.2011
Managed staffing processes, budget allocation, and competency assessments.
Managed unit staff comprising nurses, technicians, and assistants.
Monitored compliance with healthcare regulations and accreditation standards.
Facilitated communication between departments to streamline patient management processes.
Implemented evidence-based practices to improve treatment methodologies and outcomes.
Staff Nurse
University Medical Center
Tucson, AZ
08.2005 - 02.2011
Provided specialized care for Trauma, Abdominal Transplant, and Neuro Surgery patients.
Evaluated and tracked patients' progress.
Collaborated with interdisciplinary teams to develop patient care plans.
Educated patients and families on health management and treatment options.
Trained and mentored new nursing staff on protocols and best practices.
Participated in quality improvement initiatives to enhance patient care delivery.
Patient Care Technician / Unit Coordinator
University Medical Center
Tucson, AZ
09.1997 - 08.2005
Executed tasks assigned by RN.
Assisted nursing staff with patient care activities and daily living tasks.
Responded to patient calls and requests for assistance in a timely manner.
Monitored vital signs and reported changes to the medical team promptly.
Education
Master of Science - Nursing Leadership And Management