EDNA MCKNIGHT

Answer the phone direct calls to appropriate departments,

Check off fuelman report weekly.

Collect mail.

• Improved customer satisfaction by providing efficient and accurate transaction processing.
• Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
• Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Ordered cash for the week and balanced the vault daily.

• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Assisted in reducing wait times for customers through effective queue management and timely service.
• Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
• Contributed to branch sales goals by cross-selling bank products and services during customer interactions.
• Ensured accuracy of financial transactions, verifying identification and necessary documentation for withdrawals and deposits.
• Ordered cash weekly and balanced vault daily.