Edna Pena
McAllen
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Demonstrated prioritization, multitasking and planning abilities.
Overview
4
4
years of professional experience
Work History
Closing Clerk
L&F Distributors
McAllen
04.2021 - 12.2024
- Scanned documents into digital formats ensuring accuracy of content.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Performed data entry tasks to update customer accounts records.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Answered customer inquiries via phone and email.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Education
High School Diploma -
Valley View High School
Hidalgo, TX05-2012
Skills
- Database entry
- Administrative tasks
- Spreadsheet development
- Bookkeeping
- Records retrieval
- File maintenance
- Scanning and copying
- Document management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Closing Clerk
L&F Distributors
04.2021 - 12.2024
High School Diploma -
Valley View High School
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