Hi, I’m
Edna Solana
Glendora,CA
Summary
Accomplished Mortgage Loan Officer with a proven track record at Nexgen Mortgage, Inc, enhancing client retention and operational efficiency. Expert in loan origination and regulatory compliance, with a knack for relationship selling and attention to detail. Increased loan approval rates through effective pipeline management and strong stakeholder relationships.
Overview
17
years of professional experience
1
Certification
Work History
Nexgen Mortgage, Inc
Mortgage Loan Officer
06.2022 - Current
Job overview
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Improved operational efficiency by implementing new procedures for document collection and review.
- Developed strong relationships with borrowers, ensuring timely communication throughout the entire loan process.
C&S California Capital/ American Pacific Mortgage
Mortgage Loan Officer
02.2008 - 06.2022
Job overview
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
Education
Woodrow Wilson High SchoolLos Angeles, CA
High School Diploma
06.1986
Skills
- Goal-Oriented
- Relationship selling
- Loan Origination
- Residential mortgage lending regulations
- Sales Development
- Regulatory Compliance
- Sales Forecasting
- Customer service-focused
- Microsoft Office
- Attention to Detail
- Customer Service
- Oral and Written Comprehension
Certification
- DRE License - 01721532
- NMLS License 247796
Languages
Spanish
Native or Bilingual
Timeline
Mortgage Loan Officer
Nexgen Mortgage, Inc
06.2022 - Current
Mortgage Loan Officer
C&S California Capital/ American Pacific Mortgage
02.2008 - 06.2022
Woodrow Wilson High School
High School Diploma
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