- Cooking
- Knitting and Crocheting
- Theater - performing and watching
- Attending Fan Conventions
Edna Vicente
Vallejo,CA
Summary
Administrative professional prepared for supporting organizational functions and ensuring smooth operations. Adept at managing communications, scheduling, and office logistics with focus on accuracy and efficiency. Known for fostering collaborative team environments and adapting to dynamic work requirements. Skilled in using office software and maintaining high levels of confidentiality and professionalism.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant Associate
PepsiCo Beverages Company
06.2023 - Current
- Prepared reports on office activities or projects upon request
- Maintained inventory of office supplies and placed orders.
- Placed occasional catering orders for staff functions and business meetings.
- Collected and submitted corporate credit card receipts through Concur maintaining compliance and financial accuracy.
- Assisted with administrative projects in SAP, including data entry, tracking and internal coordination.
- Managed beverage donation requests from schools, nonprofits, and other groups, supporting community engagement and maintaining positive external partnerships.
- Facilitated smooth onboarding process for new hires through orientation sessions, training materials distribution, and initial paperwork completion guidance.
Administrative Assistant
DaVita Kidney Care
10.2022 - 06.2023
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Generated reports and logged patient information for reliable records.
- Greeted patients and provided required paperwork to facilitate services.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Dealership Administrative Coordinator
Airstream Adventures
09.2020 - 08.2022
- Prepared tax and title documents to submit to California DMV for vehicle transfer of ownership.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Collected, reviewed, and submitted P-Card receipts for monthly reconciliation and reporting
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Provided backup to the front desk to step in and assist with various tasks
Business Operations Coordinator
Wyndham Vacation Ownership
05.2014 - 08.2020
- Maintained an organized filing system for easy access to important documents when needed.
- Prepared detailed documents and reports in adherence to administrative processes.
- Cross-trained to support other teams to meet operational needs and deadlines.
- Answered and managed incoming and outgoing calls while recording accurate messages for office staff.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificate - Theater Arts
Solano Community College
Fairfield, CA05-2006
Certificate of Technical Studies - Massage Therapy
Trinity Vocational College
Fairfield, CA10-2002
General Education
Armijo High School
Fairfield, CA06-1998
Skills
- Verbal communication
- File organization
- Document management
- Spreadsheet creation
- Expense reporting
- Customer service
- Office administration
- Invoice processing
Certification
- CNP - Certified Notary Public
Interests
Timeline
Administrative Assistant Associate
PepsiCo Beverages Company
06.2023 - Current
Administrative Assistant
DaVita Kidney Care
10.2022 - 06.2023
Dealership Administrative Coordinator
Airstream Adventures
09.2020 - 08.2022
Business Operations Coordinator
Wyndham Vacation Ownership
05.2014 - 08.2020
Certificate - Theater Arts
Solano Community College
Certificate of Technical Studies - Massage Therapy
Trinity Vocational College
General Education
Armijo High School
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