Edna "Eddy" Hayes
Port Orchard,WA
Summary
Proactive leader known for orchestrating successful mobilization campaigns and creating educational resources. Committed to fostering community partnerships and effectively communicating union policies to empower members.
Detail-oriented professional skilled in excellent communication and relationship building. Proven ability to analyze member feedback and implement solutions that enhance engagement and improve union services.
Dynamic Union Labor Organizer with a proven track record in member mobilization and community engagement, driving impactful campaigns that advocate for labor rights.
Goal oriented Organizer committed to helping plan events and social occasions. Expertly facilitates events resulting in seamless and enjoyable experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Union Labor Organizer
Seiu 775
215 Columbia St, Seattle WA 98104
02.2007 - 04.2024
- Orchestrated member mobilization campaigns aimed at advocating for labor rights.
- Created educational resources aimed at informing members about available benefits and union policies.
- Facilitated effective member engagement through targeted newsletters and social media outreach.
- Directed outreach efforts to cultivate and strengthen partnerships with community organizations.
- Facilitated workshops that enhanced member engagement and participation in union activities.
- Analyzed member feedback to identify areas for improvement in services offered.
- Coordinated campaigns to mobilize members and advocate for labor rights.
- Developed training materials to educate members on benefits and union policies.
Home Health CNA
Catholic Community Services
Bremerton, WA
06.2001 - 02.2007
- Provided compassionate personal care to clients, ensuring comfort and safety in daily activities.
- Assisted with medication management and health monitoring, promoting adherence to treatment plans.
- Collaborated with healthcare team to develop individualized care plans based on client needs.
- Educated clients and families on health management techniques, enhancing understanding of medical conditions.
- Trained new staff in best practices for patient care and safety protocols, fostering a supportive environment.
- Implemented process improvements for patient documentation, increasing efficiency in record-keeping practices.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Ensured timely medication administration for improved patient health outcomes.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Facilitated communication between patients, families, and healthcare providers to ensure all parties were informed of care plans and progress updates.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients on proper nutrition, exercise, and self-care management techniques for better overall health.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Transported patients between rooms and appointments or testing locations.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Demonstrated respect for cultural diversity by developing rapport with diverse patient populations while maintaining professionalism at all times.
Education
GED -
San Diego Community College
San Diego CASkills
- Detail-oriented approach
- Customer engagement
- Prioritization and scheduling
- Cross-functional teamwork
- Time management
- Attention to detail
- Customer service
- Teamwork and collaboration
- Computer skills
- Excellent communication
- Team leadership
- Flexible schedule
- Organizational systems
- Relationship building
- Data entry
- Interpersonal skills
- Scheduling
- Administrative support
- Event planning
- Issue resolution
- Meeting coordination
- Recordkeeping
- Documentation and reporting
- Community engagement
- Contract negotiation
- Outreach management
- Policy initiatives
- Grievance management
- Mobilization
- Meeting facilitation
- Verbal and written communication
- Conflict mediation
- Strong work ethic
- Problem-solving
- Multitasking and organization
- Public speaking
- Organizing and preparing meetings
- Display creation
Accomplishments
- Documented and resolved disciplinary/termination action which led to rehire, lesser or removal of disciplinary action.
- Collaborated with team of 7 in the development of Legislative mobilization/action, Contract negotiation, logistic and events.
- Achieved better workers contract by completing members bargaining with accuracy and efficiency.
Affiliations
Filipino Women's Association of Kitsap County WA
Certification
- PCA - Personal Care Aide
- Licensed CNA - 2001-2007
Languages
English
Native or Bilingual
Timeline
Union Labor Organizer
Seiu 775
02.2007 - 04.2024
Home Health CNA
Catholic Community Services
06.2001 - 02.2007
GED -
San Diego Community College