Edrianna Rosario
Groveland,FL
Summary
I'm dedicated to delivering exceptional customer service, maximizing occupancy, and creating positive resident experiences with a proven track record of enhancing client satisfaction and retention. Known for strong communication skills and a solution-oriented mindset, I consistently striving to exceed expectations and resolve challenges efficiently. I'm committed to helping clients find the perfect home by understanding unique needs and preferences. I'm passionate about creating long-term relationships and contributing to a harmonious community environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Professional
The Yard at Ivanhoe | Greystar Property Management
Orlando, FL
02.2026 - Current
- Manages leases and resident profiles for a 591-unit high-rise in the heart of Orlando.
- Build and maintain strong relationships with both prospective and current residents.
- Trained leasing staff on operational procedures and customer service best practices.
- Delivered personalized property tours, highlighting features and amenities based on each prospect’s needs.
Senior Leasing Specialist
Integra Heights at Olympus | Panther Residential Management
Clermont, Florida
07.2023 - 01.2026
- As a lease-up property, I stepped in and supported the continuing growth from approximately 70% net leased to 95% within a few short months.
- Built strong client relationships and support occupancy growth through effective marketing, personalized tours, and clear communication.
- Resolved tenant disputes diplomatically, ensuring both parties needs were met while maintaining positive relationships with all those involved.
- Extensively worked with Entrata, Knock, and OneSite.
Leasing Specialist
Vista at Lost Lake | Valiant Residential Management
Clermont, Florida
09.2023 - 06.2024
- Negotiated lease agreements to optimize occupancy rates and tenant satisfaction.
- Conducted market research to identify competitive rental pricing and promote property advantages.
- Resolved tenant disputes diplomatically, ensuring both parties needs were met while maintaining positive relationships with all those involved.
Owner Reservation Specialist
Westgate Resorts
Ocoee, Florida
10.2022 - 08.2023
- Guided owners on account benefits and booking options, processed exchanges and reservations, handled payments, and provided support to ensure a smooth travel experience.
Assistant Community Manager
Elan Apartment Homes| Portico Property Management
Austin, Texas
- Results-driven Leasing Specialist with rapid advancement into management, supporting property operations through rent collection and reporting, marketing initiatives, resident retention and relation, and market-based weekly projections.
- Partnered with maintenance team to coordinate unit readiness, conducting detailed walkthrough to ensure apartments met quality and presentation standards prior to showings and move-ins.
- Managed and motivated employees to be productive and engaged in work.
- Capable of stepping into the Community Manager role as needed to ensure seamless property operations, staff support, and continuity of leadership.
Leasing Agent
Parmer Place | Portico Property Management
Austin, Texas
- Upon beginning my role as a Leasing Agent, I developed a strong passion for the leasing industry.
- Negotiated lease agreements to optimize occupancy rates and tenant satisfaction.
- Conducted property tours for prospective tenants, highlighting key features and amenities.
Assistant General Manager
Vista Host Hotel Management & Development
Austin, Texas
- Led cross-department hotel operations, proactively resolving issues to support guest satisfaction and operational efficiency across all departments.
- Managed payroll, invoicing, and budgeting for hotel operations, ensuring accuracy, compliance, and on-time processing.
- Built and maintained strong working relationships with clients, vendors, and external partners.
- Monitored market trends and competitor performance, adapting pricing and operational strategies to support occupancy and revenue goals.
Education
High School Diploma -
Ocoee High School
Ocoee, Florida2010
High School Diploma - Entertainment Design And Technology
Valencia Community College
Orlando, FloridaSkills
- Adaptable
- Detail-oriented
- Clear Communication
- Strong Customer Engagement
- Fair housing policies
- Passionate
Certification
- 0214 - Life Variable Annuity License
- 0240 - Health License
- Pending - Florida Real Estate License
Timeline
Leasing Professional
The Yard at Ivanhoe | Greystar Property Management
02.2026 - Current
Leasing Specialist
Vista at Lost Lake | Valiant Residential Management
09.2023 - 06.2024
Senior Leasing Specialist
Integra Heights at Olympus | Panther Residential Management
07.2023 - 01.2026
Owner Reservation Specialist
Westgate Resorts
10.2022 - 08.2023
Assistant Community Manager
Elan Apartment Homes| Portico Property Management
Leasing Agent
Parmer Place | Portico Property Management
Assistant General Manager
Vista Host Hotel Management & Development
High School Diploma - Entertainment Design And Technology
Valencia Community College
High School Diploma -
Ocoee High School
Work History
01-2020