Edryan Rodriguez
San Pedro
Overview
9
9
years of professional experience
Work History
Deskside Support Technician
Chevron Oil Refinery
El Segundo
11.2022 - 08.2023
- On-site refinery and remote location support
- Provided multi-user PC support, setup, and assistance to enhance user experience
- Modern Desktop onsite assistance support
- Identified and resolved issues related to Modern Desktop Setup to ensure system reliability
- Diagnosed hardware failures to recommend necessary repairs and minimize downtime
- Implemented multi-factor authentication to enhance security
- Microsoft authenticator installation support
Data Systems Administrator
United States Marine Corps
Camp Lejeune
07.2018 - 07.2022
- Administered Active Directory, DNS, PKI, Warfighting Systems, Cyber Security, database systems, and Unified Communications to maintain system integrity and security.
- Support a myriad of computer and network operating systems (NOS) to include versions of Linux, Microsoft, and Unix, to enable command and control.
- Monitored performance and configured client/server systems, voice and video services, and storage solutions to ensure optimal functionality.
- Design, install, connect, operate communication networks and information systems.
- Operate and perform maintenance on both software and hardware systems including computer systems, radios, telephones, and cryptography.
- Configured and maintained end point devices.
- Delivered user support and customer service for company-supported computer applications and platforms, enhancing user experience and satisfaction.
- Troubleshot problems and provided guidance on solutions.
Barista
Starbucks
El Segundo
10.2015 - 10.2017
- Prepare coffee-based and other beverages on request.
- Greet and acknowledge customers in a polite manner.
- Provide customers with the perfect cafe experience.
- Multi-task while working with others during high-volume shifts.
- Communicate proficiently with coworkers.
- Maintained the beverage area, display cases, and other transitional areas.
Administrative Assistant
Los Reyes Clinica Medica
Huntington Park
07.2014 - 07.2015
- Monitored office inventory to maintain adequate supply levels and order products.
- Organized, filed, and revised documents and past employees paperwork.
- Removed outdated administrative records from the office storage to ensure compliance with retention policies.
- Provided doctors and business administrators with crucial job essentials.
- Shared details on how to properly care and organize patient documents.
- Created a more efficient environment for doctors and staff to work in by rearranging medical supplies and medical/patient documents.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT12.2026
Associate’s Degree - Cyber Security
Long Beach City College
Long Beach, CA06.2025
General Education
Santa Monica College
Santa Monica, CA12.2023
High School Diploma -
Animo Inglewood Charter High School
Inglewood, CA06.2018
Skills
- Active Directory management
- User account management
- Password management
- Windows and Linux
- Unix setup
- DNS configuration
- System maintenance
- Malware removal
- Data recovery
- Cybersecurity principles
- Network security fundamentals
- Performance monitoring and optimization
- Scripting fundamentals
- Problem-solving skills
- Analytical skills
- Time management
- Teamwork skills
- Communication skills
- Strategic thinking
Awards
- Communication Training Certification - Systems Supervisor Course, 2021
- Google Cybersecurity Certificate
Timeline
Deskside Support Technician
Chevron Oil Refinery
11.2022 - 08.2023
Data Systems Administrator
United States Marine Corps
07.2018 - 07.2022
Barista
Starbucks
10.2015 - 10.2017
Administrative Assistant
Los Reyes Clinica Medica
07.2014 - 07.2015
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate’s Degree - Cyber Security
Long Beach City College
General Education
Santa Monica College
High School Diploma -
Animo Inglewood Charter High School