Job Search Status
Open to workDesired start date: Immediately
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Edshel Calvillo
3805 Purple Bloom Ct,NV
Work Preference
Summary
Results-driven professional with extensive experience at Salgado Elite Transportation, excelling in dispatch coordination and customer relations. Proven ability to optimize delivery schedules and enhance client satisfaction through effective communication and problem-solving. Skilled in dispatch software and active listening, consistently achieving timely and efficient service delivery.
Knowledgeable Desired Position with solid track record in coordinating complex logistics and managing transportation schedules efficiently. Recognized for optimizing routes and reducing delivery times, ensuring seamless operations. Demonstrated proficiency in communication and problem-solving to address challenges swiftly and maintain service quality.
Work History
Dispatcher
Salgado Elite Transportation
Las Vegas, NV
2022 - 2026
- Coordinated transportation schedules to optimize delivery routes and reduce wait times.
- Communicated effectively with drivers to ensure real-time updates on dispatch status.
- Monitored vehicle locations using GPS tracking systems for efficient fleet management.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction levels.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Attendant
E&Battendants
Las Vegas, NV
2020 - 2026
- Ensured adherence to safety protocols while performing daily operational tasks.
- Maintained cleanliness and organization of assigned areas to enhance customer experience.
- Assisted team members in stocking and inventory management for efficient service delivery.
- Responded promptly to customer inquiries, providing assistance and resolving issues effectively.
- Collaborated with colleagues to ensure smooth workflow during peak hours of operation.
- Trained new attendants on best practices for maintaining high standards of service.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Enhanced guest experience by providing prompt and courteous service during their visit.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in top condition.
- Handled cash transactions accurately, providing guests with prompt billing services.
- Greeted customers and offered them assistance.
- Collaborated with management team, promoting efficient and effective coatroom operation.
- Processed payments from guests for coatroom services.
- Utilized computer system to track coatroom tickets and keep accurate track of coats and jackets.
Landscaping Crew Member
Hacienda Landscaping
Las Vegas, NV
2017 - 2019
- Operated landscaping tools including trimmers, blowers, and edgers to maintain property aesthetics.
- Assisted in planting, pruning, and fertilizing various plants and shrubs for optimal growth.
- Maintained equipment cleanliness and functionality through regular inspections and minor repairs.
- Collaborated with team members to execute landscaping projects efficiently and within deadlines.
- Enhanced landscape designs by applying knowledge of plant species and design principles.
- Provided exceptional customer service by addressing client inquiries and concerns promptly.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
- Contributed to team efficiency through clear communication and collaboration on assigned tasks.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Maintained client satisfaction by providing timely and professional landscape maintenance services.
- Improved lawn health with proper fertilization and aeration techniques.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Inspected gardens for pests, weeds and diseases.
Education
GED -
Adult School
Las Vegas, NV06.2026
Skills
Customer service
- Relationship building
- Lawn and grounds maintenance
- Landscape equipment operation
- Customer request management
- Excellent communication
- Call handling
- Critical thinking
- Prioritizing calls
- Basic plumbing
- Heavy lifting
- Cash handling
- Guest services
- Housekeeping
Data entry
Decision-making
Active listening
Attention to detail
Dispatch software
Stress tolerance
Prioritizing calls
Problem-solving
Customer relations
Dispatch coordination
Schedule coordination
Customer relationship management
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Dispatcher
Salgado Elite Transportation
2022 - 2026
Attendant
E&Battendants
2020 - 2026
Landscaping Crew Member
Hacienda Landscaping
2017 - 2019
GED -
Adult School
Languages
English
Full Professional
Spanish
Native or Bilingual