Edson Cantu
Austin,TX
Summary
Experienced logistics manager skilled in monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Collaborates with multiple entities to achieve business goals for logistics efficiency, material planning, cost containment, and contract integrity. Demonstrates a strong work ethic and the ability to work quickly while maintaining focus, ensuring top-notch customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Logistics Manager (Interim)
HBPO- Plastic Omnium
07.2023 - Current
- Responsible Logistics department in a JIT assembly plant, four lines of production for Tesla
- As well as maintaining excellent customer service and vendor management.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
Logistics Coordinator
HBPO- Plastic Omnium
01.2023 - Current
- Responsible for all inbound, outbound and warehouse operations with 6 direct reports as well as maintaining excellent customer service and vendor management.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Supply Chain Business Solutions Lead / Customer Service
ATLAS ENERGY SOLUTIONS
02.2021 - 07.2023
- Responsible for Reporting/Data Management, Customer Account Management, Supplier/Vendor Management and assisting with Accounts Payable/Receivables Management.
- Championed continuous improvement efforts by encouraging team members to share ideas, challenges, and best practices openly and without fear of retribution.
- Identified areas for improvement in existing processes and implemented necessary changes for increased efficiency and effectiveness.
- Delivered exceptional client service by prioritizing open communication channels, promptly addressing concerns or issues, and providing regular status updates throughout project lifecycles.
- Collaborated with sales teams to create compelling proposals that showcased our capabilities and aligned with client objectives.
Shipping & Receiving Supervisor / Supply Chain Leadership
US FARATHANE
01.2019 - 01.2021
- Direct daily operations, supply chain efficiency, inventory, and logistics
- Manage and develop a team of 40 in executing inbound/outbound transportation, distribution, and returns.
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
Account Manager
FASTENAL COMPANY
01.2017 - 01.2018
- Developed and executed strategic sales plans, built strong customer relationships, delivered the unique value proposition, negotiated deals, and closed sales.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Production Manager
WILBERT PLASTIC SERVICES
01.2015 - 01.2017
- Guided the strategic direction for manufacturing operations, logistics, shipping, and receiving implementing plans to improve safety, reliability, and continuous improvement across the organization.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
Bachelor of Business Administration in Management -
THE UNIVERSITY OF TEXAS PAN AMERICAN
01.2014
Skills
- Logistics Management
- Strategic Leadership
- Supplier Operations
- Team Building
- Operations Management
- Capacity Planning
- Continuous Improvement
- Inventory Management
- Process Improvements
- Supply Chain Management
- Warehouse Management
- Global Logistics Coordination
- Warehouse Operations
- Relationship Building
- Customer Service
- Cost Reduction
Certification
Six Sigma Green Belt Certification
Timeline
Logistics Manager (Interim)
HBPO- Plastic Omnium
07.2023 - Current
Logistics Coordinator
HBPO- Plastic Omnium
01.2023 - Current
Supply Chain Business Solutions Lead / Customer Service
ATLAS ENERGY SOLUTIONS
02.2021 - 07.2023
Shipping & Receiving Supervisor / Supply Chain Leadership
US FARATHANE
01.2019 - 01.2021
Account Manager
FASTENAL COMPANY
01.2017 - 01.2018
Production Manager
WILBERT PLASTIC SERVICES
01.2015 - 01.2017
Bachelor of Business Administration in Management -
THE UNIVERSITY OF TEXAS PAN AMERICAN
Six Sigma Green Belt Certification
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