Edson Dasilva
Kennesaw,GA
Summary
Well-rounded Bartender and Server committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adaptability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Laredos
Kennesaw, GA
01.2020 - 12.2022
- Provided exceptional service to high volume of daily customers.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Operated POS terminals to input orders, split bills and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Certified ROI Specialist
MRO
Marietta, GA
01.2023 - Current
- Collaborated with departments within the organization to facilitate timely release of information processing.
- Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
- Processed incoming and outgoing mail, emails and phone calls related to medical records requests.
Template Designer
Flatstone Countertops
Marietta, GA
04.2019 - 02.2020
- Answered incoming calls and emails, providing frontline customer support or assistance for any questions or special requests.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Operated a LT-2D3D Laser Templator to design and measure the dimensions of the client's desired countertop with extreme attention to detail.
Education
High School Diploma -
North Cobb Highschool
05.2021
Skills
- Customer Service Expertise
- Salesmanship
- Problem-Solving
- Conversant in Spanish
- Conversant in Portuguese
Certification
- CRIS
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Certified ROI Specialist
MRO
01.2023 - Current
Bartender/Server
Laredos
01.2020 - 12.2022
Template Designer
Flatstone Countertops
04.2019 - 02.2020
High School Diploma -
North Cobb Highschool
- CRIS
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