Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Bartender
Edson Dasilva

Edson Dasilva

Kennesaw,GA

Summary

Well-rounded Bartender and Server committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adaptability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/Server

Laredos
Kennesaw, GA
01.2020 - 12.2022
  • Provided exceptional service to high volume of daily customers.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Certified ROI Specialist

MRO
Marietta, GA
01.2023 - Current
  • Collaborated with departments within the organization to facilitate timely release of information processing.
  • Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
  • Processed incoming and outgoing mail, emails and phone calls related to medical records requests.

Template Designer

Flatstone Countertops
Marietta, GA
04.2019 - 02.2020
  • Answered incoming calls and emails, providing frontline customer support or assistance for any questions or special requests.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Operated a LT-2D3D Laser Templator to design and measure the dimensions of the client's desired countertop with extreme attention to detail.

Education

High School Diploma -

North Cobb Highschool
05.2021

Skills

  • Customer Service Expertise
  • Salesmanship
  • Problem-Solving
  • Conversant in Spanish
  • Conversant in Portuguese

Certification

  • CRIS

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Certified ROI Specialist

MRO
01.2023 - Current

Bartender/Server

Laredos
01.2020 - 12.2022

Template Designer

Flatstone Countertops
04.2019 - 02.2020

High School Diploma -

North Cobb Highschool
  • CRIS
Edson Dasilva