Edson Tapia-Cordova
North Las Vegas,NV
Summary
Accomplished security professional with a proven track record at Circus Circus Las Vegas, adept in CCTV monitoring and team leadership. Expertise in developing security policies and optimizing customer experiences, demonstrating exceptional data entry skills and a commitment to maintaining high-quality standards. Achieved significant improvements in operational efficiency and safety compliance.
Overview
14
14
years of professional experience
Work History
Security Guard Supervisor
Circus Circus Las Vegas Hotel Resort and Casino
05.2018 - Current
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Recorded incident reports with detailed accounts of occurrences.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Specialist
Home Depot
01.2015 - 05.2018
- Followed all company policies and procedures to deliver quality work.
- Monitored industry trends to adapt strategies accordingly.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Baggage Handler
HMSHost
01.2013 - 01.2015
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Observed safety and privacy procedures in handling passengers' property.
- Assisted customers with luggage issues such as [Type] and [Type] while maintaining calm and personable demeanor.
Industrial Electrician
Lee Construction Inc.
01.2011 - 01.2013
- Installed, maintained and repaired electrical wiring, controls and lighting systems.
- Connected wires to circuit breakers, transformers, and other components.
- Repaired and replaced equipment, electrical wiring and fixtures.
- Followed state and local building regulations based on National Electrical Code.
Education
High School Diploma -
Cuernavaca School
Cuernavaca Mexico 05.1990
Skills
- Alarm systems
- Data Entry
- Paperwork Processing
- Service Upselling
- CCTV Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Security Guard Supervisor
Circus Circus Las Vegas Hotel Resort and Casino
05.2018 - Current
Specialist
Home Depot
01.2015 - 05.2018
Baggage Handler
HMSHost
01.2013 - 01.2015
Industrial Electrician
Lee Construction Inc.
01.2011 - 01.2013
High School Diploma -
Cuernavaca School
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