EDSON G. RAMIREZ
First Supply
Madison,WI
2
Languages
1
Certification
10
years of professional experience
High-performing clinical and account management professional with extensive background in intraoperative support, emergency care, and consultative sales. Proven success leveraging hands-on experience in high-acuity surgical environments (OR, Cath Lab, Level 1 Trauma) alongside CRM pipeline management and technical account strategy. Recognized for rapid technical product mastery, strong provider communication, and driving regional revenue growth through high-trust client relationships.
Work History
Account Manager
3 Months- Account & Territory Management: Managed a high-performing account portfolio, utilizing consultative sales strategies and CRM pipeline tracking to identify growth opportunities and exceed revenue goals.
- On-Site Technical Consultation: Conducted frequent on-site assessments to analyze client workflows and deliver practical, technical product recommendations tailored to complex requirements.
- Cross-Functional Collaboration: Partnered closely with technical specialists and operations teams to streamline service delivery, resolve customer inquiries, and ensure high satisfaction.
- Product & Industry Expertise: Developed deep subject-matter expertise in product applications and local industry standards to educate clients and guide purchasing decisions.
Anesthesia Technician
1 Year 11 Months- Clinical Technical Support: Facilitate over 1,000 adult and pediatric surgical procedures by prepping and troubleshooting complex anesthesia delivery systems and patient monitoring hardware.
- Expert Troubleshooting: Act as the primary technical resource for anesthesiologists during high-pressure surgical cases, ensuring 100% equipment uptime and immediate resolution of mechanical failures.
- Sterile Field & Safety: Maintain strict adherence to OR protocols and HIPAA compliance while managing specialized equipment like Belmont Rapid Infusers and Cell Savers.
- Clinical Education: Demonstrate deep knowledge of pharmacology and anesthetic agents, effectively communicating technical specifications to multidisciplinary trauma and surgical teams.
Sales and Finance Specialist
1 Year 7 Months- Top-Tier Performance: Ranked Top 50 in units sold company-wide and earned "Top Rookie Salesman" honors by managing the full sales lifecycle for a high-volume inventory.
- Financial Expertise: Achieved the highest F&I (Finance & Insurance) penetration as a rookie, expertly navigating complex lending, insurance products, and contract negotiations.
- Consultative Sales: Utilized a negotiation-free pricing model to build high-trust relationships, matching guest needs with technical vehicle specifications and specialized financing options.
- Cross-Functional Leadership: Collaborated with service and parts departments to streamline the delivery process, maintaining elite guest satisfaction scores.
Emergency Room Technician (EMT & EKG)
5 Years- High-Volume Crisis Management: Coordinated technical support and emergency interventions within a Level 1 Trauma Center, managing rapid-response workflows for high-acuity patient cases.
- Technical Diagnostics & Data Analysis: Expertly operated advanced diagnostic hardware (EKG/ECG, cardiac monitors, and defibrillators), ensuring precise data acquisition for immediate clinical decision-making.
- Regulatory Compliance & Documentation: Maintained 100% accuracy in documentation and data entry within Electronic Health Records (EHR), strictly adhering to HIPAA and institutional privacy standards.
- Cross-Functional Collaboration: Partnered with multidisciplinary trauma and surgical teams to execute complex protocols, consistently delivering high-quality results in a 24/7 high-stakes environment.
- Equipment Mastery & Readiness: Managed and maintained an extensive inventory of life-safety hardware, ensuring all systems were calibrated and operational for immediate deployment.
Education
High School Diploma
Skills
Clinical Sales & Operations: Expert
in relationship management
customer
retention
and navigating diverse
clinical demographics to drive business
growth.
Technical Product Mastery: Proven
ability to rapidly master complex new
technologies and translate technical
medical data into actionable insights for
providers.
Medical Device & Equipment
Expertise:
Anesthesia & Respiratory:
Proficient in anesthesia delivery systems and
advanced patient monitoring hardware.
Emergency & Trauma:
Expert operator of Lucas Devices
(mechanical CPR)
Belmont Rapid
Infusers
and Cell Savers (autologous blood recovery).
Diagnostic: Specialist in EKG/ECG acquisition
rhythm recognition
and cardiac triage.
Consultative Communication:
Professional presentation skills with a
focus on clinical troubleshooting and
high-stakes "in-service" training for medical staff.
Certification
Clinical & Medical Expertise
●EMT-Advanced & EMT-Basic (State of
Wisconsin)
●ACLS (Advanced Cardiac Life Support)
●PALS (Pediatric Advanced Life Support)
●BLS, CPR & AED (American Heart
Association)
●EKG Interpretation & Rhythm
Recognition / CET
●Trauma Life Support
●HIPAA & Healthcare Compliance
Training
Sales & Professional Operations
●F&I Certification (Finance & Insurance)
●Salesforce CRM Training
●State Auto Sales License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Manager
First Supply
05.2026 - CurrentRead More
Anesthesia Technician
UW Health
02.2024 - 01.2026Read More
Sales and Finance Specialist
Bergstrom Automotive
06.2022 - 01.2024Read More
Emergency Room Technician (EMT & EKG)
UW Health
12.2016 - 12.2021Read More
Middleton High School
High School Diploma
Read More