Eduar Lamprea
Cleburne,TX
Summary
Individual with extensive work experience in the outdoor retail industry. Ability to work in a team environment demonstrating strong leadership and organizational skills. Desire to work for a company with growth potential. Quick learner offering energy, creativity and knowledge. Versatile and customer- service oriented. Recognized skills in coaching and mentoring and in leading team projects. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
TASTING ROOM /HUMAN RESOURCES / FACILITIES MANAGER
Lost Oak Winery
08.2018 - 12.2022
- Manage Tasting room wine and merchandise inventory
- Recruit, hire, train, schedule, supervise, motivate, coach and mentor tasting room staff
- Collaborate with supervisors to deliver annual performance reviews and evaluations for Lost Oak Winery staff
- Ensure adherence to all codes, regulations, sanitation expectations in the wine and food industry
- Control sales and expenses budgets making sure that customers experience is according to high standards
- Responsible for overseen growth of wine club
- Ensured that building maintenance was complete according to codes and company regulations, space and equipment management.
- Responded to building emergencies and managed repairs.
- Investigated problems and determined appropriate remedies.
- Drove continuous improvement of processes and systems operation.
SALES MANAGER
Recreational Equipment, Inc, REI
03.2015 - 08.2018
- Part of store opening team , recruiting hiring and training new staff, Drive sales and service to ensure that company directives and goals are achieved by preparing staff through consistent training, coaching and mentoring
- Use retail metrics to measure results and plan future goals
- Prioritize and organize tasks communicating to management and staff so that projects are successfully completed
- Development and implementation of customer service-oriented programs and company strategies
- Actively communicate with other members of management in order to implement coordinated efforts
- Responsible for visual presentation of the store
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
SALES MANAGER
Recreational Equipment, Inc, REI
03.2009 - 01.2015
- Drive sales and service to ensure that company directives and goals are achieved by preparing staff through consistent training, coaching and mentoring
- Effectively use retail metrics to measure results and plan future goals
- Prioritize and organize tasks communicating to management and staff so that projects are successfully completed
- Development and implementation of customer service-oriented programs and company strategies
- Actively communicate with other members of management in or- der to implement coordinated efforts.
OPERATIONS MANAGER
REI
08.2008 - 03.2009
- Ensured that all operational corporate policies and company directives were implemented
- Complied with retail standards for visual presentation of products
- Implemented operational procedures for replenishment, inventory, control and event execution
- Drove sales by preparing staff in operations, sales, service procedures and techniques reinforcing knowledge while role modeling expected behaviors
- Directed and supervised the implementation of shipping and receiving, rentals, bike shop, stocking and customer service departments
- Coordinated with corporate offices facility maintenance and repair schedules.
VISUAL PRESENTATION SPECIALIST
Recreational Equipment, Inc, REI
07.2007 - 08.2008
- Ensured the application and adaptation of visual standards according to corporate directives
- Applied the retail floor set guides
- Designed and maintained windows and displays
- Developed and implemented visual training for staff members of the Dallas store
- Communicated with other visual presentation specialists to share information in order to create a company visual manual and implemented projects to renovate and rotate seasonal products directing and coaching staff members during execution.
SALES ASSOCIATE
Recreational Equipment, Inc, REI
03.2007 - 07.2007
- Drove sales by application and implementation of the company sales and service policies and proce- dures
- Assisted customer needs
- Actively communicated with other staff members and management providing feedback about customer trends
- Kept the sales floor in compliance with all corporate visual directives and state regulations.
Lead designer
TATOO OUTDOORS
01.2000 - 01.2003
- Tatoo Outdoors (www.tatoo.ws), in charge of product development for the outdoor clothing line designing Gore-Tex, Polartec, Cordura, Cotton, Polyester and Power Dry garments
- Collaborated in the development of new stores throughout South America
- Consulted on layout, decoration, fixture design, sales goals, inventory and staff training
- (2003)
- Consult in the areas of design and store development, and staff training in sales and service
- (Pre- sent)
Education
Bachelor of Arts - Fashion Design
Euro Diseño
Guayaquil, Ecuador2000
Associate of Arts - South American Art And History
Hermes Academy of Art And History
Quito, Ecuador1992
Bachelor of Science - Industrial Engineering
Universidad Tecnologica Equinoccioal
Quito, Ecuador1991
High School Diploma -
La Salle High School
Quito, Ecuador07.1985
Skills
- Team Direction
- Scheduling and Planning
- Facility Operations
- Customer Needs Assessments
- Profit Target Achievement
- Assignment Schedules
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
TASTING ROOM /HUMAN RESOURCES / FACILITIES MANAGER
Lost Oak Winery
08.2018 - 12.2022
SALES MANAGER
Recreational Equipment, Inc, REI
03.2015 - 08.2018
SALES MANAGER
Recreational Equipment, Inc, REI
03.2009 - 01.2015
OPERATIONS MANAGER
REI
08.2008 - 03.2009
VISUAL PRESENTATION SPECIALIST
Recreational Equipment, Inc, REI
07.2007 - 08.2008
SALES ASSOCIATE
Recreational Equipment, Inc, REI
03.2007 - 07.2007
Lead designer
TATOO OUTDOORS
01.2000 - 01.2003
Bachelor of Arts - Fashion Design
Euro Diseño
Associate of Arts - South American Art And History
Hermes Academy of Art And History
Bachelor of Science - Industrial Engineering
Universidad Tecnologica Equinoccioal
High School Diploma -
La Salle High School
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