Eduard Amirkhanyan
Austin,TX
Summary
Logistics manager with strong expertise in supply chain coordination, inventory optimization, and safety compliance. Demonstrated success in streamlining operations and improving customer satisfaction through effective process enhancements.
Overview
19
19
years of professional experience
Work History
Logistics Manager
N V Logistics Inc
Burbank, CA
04.2024 - Current
- Managed daily logistics operations to ensure on-time delivery of goods.
- Oversaw shipping and receiving processes to maintain shipment accuracy.
- Optimized inventory management through coordination with suppliers and vendors.
- Implemented tracking systems for enhanced visibility of shipments and inventory.
- Minimized delays by reviewing transport schedules for optimal routing.
- Streamlined operational workflows through effective communication between departments.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Developed relationships with key stakeholders in supply chain to enhance collaboration.
- Provided training to new team members on logistics procedures and best practices.
Logistics Operations Manager
Tristar Transit Inc
Glendale, CA
05.2018 - 01.2024
- Coordinated logistics activities including scheduling, routing, tracking, and invoicing to optimize shipment flow.
- Directed daily operations and ensured safety compliance within transportation team.
- Implemented process enhancements to streamline operations and improve efficiency.
- Analyzed data to uncover trends and improvement opportunities in transportation.
- Ensured adherence to federal, state, and local transportation regulations.
- Managed comprehensive fleet maintenance programs, ensuring high levels of operational readiness and reliability.
- Enhanced customer service protocols for transportation operations, resulting in improved customer satisfaction.
Sales Consultant
Keyes European Mercedes-Benz
Van Nuys, California
11.2012 - 09.2017
- Advised clients on vehicle options to enhance purchasing experience.
- Facilitated test drives, ensuring vehicles were ready for evaluation.
- Collaborated with service department to address client inquiries effectively.
- Developed relationships with customers to secure repeat business opportunities.
- Worked with sales team to achieve group targets consistently.
- Analyzed customer needs to recommend suitable products.
- Provided detailed product information, including features, prices, and availability.
Personal Banker
Chase Bank
Tujunga, California
09.2010 - 10.2012
- Assisted clients with account inquiries and transaction processing.
- Educated customers on banking products and services available.
- Conducted financial needs assessments to recommend appropriate solutions.
- Processed loan applications and facilitated approvals for clients.
- Maintained compliance with banking regulations and internal policies effectively.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Collections Representative
Wells Fargo Dealer Services
Woodland Hills, California
07.2007 - 08.2010
- Managed customer accounts to ensure timely payments and compliance with agreements.
- Communicated payment options and outstanding balances to customers.
- Documented customer interactions and account notes in internal system.
- Advised debtors on payment solutions and established payment plans.
- Contacted customers to resolve overdue accounts effectively.
- Negotiated full balance payments through customer engagement.
Education
High School Diploma -
Allan F. Daily High School
Glendale, CA06-2003
Skills
- Product expertise
- Sales closing techniques
- Inventory optimization
- Strategic sales planning
- Operational oversight
- Compliance with safety standards
- Proficient in software tools
- Critical thinking and problem resolution
- Communication effectiveness
- Team training initiatives
- Client relationship management
Languages
Armenian
Full Professional
Spanish
Limited
Timeline
Logistics Manager
N V Logistics Inc
04.2024 - Current
Logistics Operations Manager
Tristar Transit Inc
05.2018 - 01.2024
Sales Consultant
Keyes European Mercedes-Benz
11.2012 - 09.2017
Personal Banker
Chase Bank
09.2010 - 10.2012
Collections Representative
Wells Fargo Dealer Services
07.2007 - 08.2010
High School Diploma -
Allan F. Daily High School