Eduard Ghazaryan
Glendale,CA
Summary
Experienced Client Relationship Specialist adept at project coordination and problem-solving with strong communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Client Relationship Specialist
Delta Trans. Express INC
01.2022 - 04.2024
- Conducted market research and identified potential clients
- Effectively presented services and negotiated contracts
- Provided exceptional service; resolving any customer concerns.
- Facilitated cross-functional communication between sales, marketing, and product teams to ensure seamless client experiences.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Store Manager
Elite Smoke Shop
04.2020 - 12.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos to enhance experience.
Hotel Manager
Glendale Lodge
06.2016 - 03.2020
- Hold frequent staff meetings, training sessions, and performance reviews in order to advance professional development
- Work closely with the sales and marketing team to develop and implement strategies to attract and retain guests
- Identify opportunities for revenue growth, such as upselling rooms, promoting amenities, and hosting events.
- Accomplished multiple tasks within established timeframes.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Arts - Philosophy
California State University, Northridge
Northridge, CA05.2023
Skills
- Proficient in both writing and oral communication
- Capable of effectively allocating time to various tasks
- Open to receiving constructive feedback from superiors and coworkers
- A methodical, problem-solving individual who can collaborate with others
- Sales proficiency in any environment
- Computer Skills in various programs
- Product Sales Forecasting
- Quality control in all aspects of the job
Accomplishments
Two time Dean's list student, in the department of Philosophy at California State University Northridge.
Certification
Caring4Cal Level 1 Home - Care - Provider
Languages
Armenian
Native or Bilingual
Romanian
Full Professional
Russian
Professional Working
English
Native or Bilingual
Timeline
Client Relationship Specialist
Delta Trans. Express INC
01.2022 - 04.2024
Store Manager
Elite Smoke Shop
04.2020 - 12.2022
Hotel Manager
Glendale Lodge
06.2016 - 03.2020
Bachelor of Arts - Philosophy
California State University, Northridge
Caring4Cal Level 1 Home - Care - Provider
Similar Profiles
Basma ElsharawyBasma Elsharawy
Business Development Manager at Trans delta INT. IND. LL CBusiness Development Manager at Trans delta INT. IND. LL C
Gautam SinhaGautam Sinha
Dispatch TL / Account Manager at MG Trans ExpressDispatch TL / Account Manager at MG Trans Express
ABBIE DYALABBIE DYAL
Jacksonville Terminal Manager at Freedom Express TransJacksonville Terminal Manager at Freedom Express Trans