Eduardo Angulo
Altamonte Springs,FL
Summary
Dynamic Owner/Operator with extensive experience at JB&J Transportation Services LLC, excelling in operations management and customer service. Proven track record in enhancing delivery efficiency and implementing safety protocols. Skilled in DOT compliance and vehicle maintenance, fostering strong client relationships to drive repeat business and satisfaction.
Knowledgeable how to drive with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.
Overview
11
11
years of professional experience
Work History
Owner/Operator
JB&J Transportation Services LLC
01.2021 - Current
- Managed daily operations to ensure timely and efficient transportation services.
- Developed and implemented safety protocols for drivers and vehicles.
- Oversaw scheduling and routing to optimize delivery timelines.
- Trained new drivers on operational procedures and company policies.
Driver
Kennedy Concrete/ CEMEX
01.2020 - 01.2021
- Operated heavy-duty vehicles for concrete delivery, ensuring timely and safe transport to job sites.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Collaborated with project managers to schedule deliveries and optimize routes for efficiency.
- Assisted in loading and unloading materials, ensuring proper handling techniques were followed.
- Collaborated with dispatchers to optimize delivery schedules and improve service times.
- Ensured compliance with safety regulations and company policies during every delivery.
- Maintained accurate logs of daily routes, deliveries, and vehicle inspections.
- Operated delivery vehicles to transport concrete to various job sites efficiently.
Owner/Operator
Cisco Logistics
03.2018 - 11.2019
- I was working in the oil fields delivery sand on timely manner
- Coordinated regular vehicle maintenance to minimize downtime and enhance reliability.
- Analyzed performance data to identify improvement opportunities in service delivery.
- Managed day-to-day operations, ensuring timely delivery and customer satisfaction.
Owner/Operator
B&L Cargo Logistics
07.2016 - 03.2018
- Cultivated relationships with clients to foster loyalty and repeat business.
- Implemented cost-control measures to improve overall profitability of operations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Trained and mentored new drivers on company policies and best practices for safe driving.
- Oversaw maintenance of vehicles, ensuring compliance with safety regulations and operational standards.
- Developed and implemented efficient routing strategies to optimize transportation schedules.
- Established strong relationships with clients, enhancing communication and service delivery efficiency.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Owner/Operator
Quality Freight Logistics
03.2016 - 07.2016
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Owner/Operator
Mercer Transportation
10.2015 - 07.2016
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented safety protocols for drivers and vehicles.
- Managed daily operations to ensure timely and efficient transportation services.
Driver
Werner Enterprises
03.2015 - 10.2015
- Trained new drivers on safety protocols and operational procedures to enhance team performance.
- Monitored vehicle performance metrics, identifying areas for maintenance and improvement.
- Implemented best practices for fuel efficiency, contributing to reduced operational costs.
- Resolved customer issues related to delivery schedules, improving client satisfaction and service reliability.
- Followed all relevant traffic laws and safety regulations.
Education
High School Diploma -
Proceres De Lara
Barquisimeto,Venezuela09-1997
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- DOT compliance
- Strong work ethic
- Customer service
- Vehicle inspections
- Accurate record keeping
- Safe driving practices
- Load security
- Safe driving
- GPS and route planning
- Transportation safety
- Vehicle maintenance
- Route planning
- Delivery scheduling
- experience over the road
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Owner/Operator
JB&J Transportation Services LLC
01.2021 - Current
Driver
Kennedy Concrete/ CEMEX
01.2020 - 01.2021
Owner/Operator
Cisco Logistics
03.2018 - 11.2019
Owner/Operator
B&L Cargo Logistics
07.2016 - 03.2018
Owner/Operator
Quality Freight Logistics
03.2016 - 07.2016
Owner/Operator
Mercer Transportation
10.2015 - 07.2016
Driver
Werner Enterprises
03.2015 - 10.2015
High School Diploma -
Proceres De Lara