Eduardo Castro Leon
San Lorenzo,CA
Summary
Dynamic professional with experience at FedEx, adept at troubleshooting shipping issues and managing high-pressure workflows. Recognized for exceptional conflict resolution and clear communication skills. Proven ability to adapt and collaborate effectively, ensuring seamless operations and customer satisfaction. Skilled in document software, enhancing efficiency in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Front End Attendant
Target
Hayward, CA
08.2024 - Current
- Welcomed customers, offering assistance to help find store items.
- Provided excellent customer service to ensure customer satisfaction.
- Provided assistance to customers with special needs or requests regarding cart usage.
Shipping and Receiving Associate
FedEx
Hayward, CA
03.2022 - 08.2023
- Effectively operated under pressure, handling heavy lifting and rapid workflow.
- Traced missing material and shipments through vendor and customer communications.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Internship
Earth Team
San Lorenzo, CA
11.2018 - 06.2021
- Educated colleagues on the detrimental effects of harmful practices.
- Facilitated community outreach by organizing event participation.
- Dedicated significant time to studying green initiatives and Earth conservation.
Education
Diploma -
San Lorenzo High School
San Lorenzo, CA06.2021
Skills
- Skilled in Document Formatting
- Adept at Utilizing Document Software
- Skilled in Spreadsheet Software Proficiency
- Detail-Oriented Note Organizer
- Flexible Adaptability
- Efficient Knowledge Acquirer
- Goal-Oriented Decision Making
- Conflict resolution
- Effective Team Collaboration
- Clear Communication
- Resilient Stress Handling
References
References available upon request.
Timeline
Front End Attendant
Target
08.2024 - Current
Shipping and Receiving Associate
FedEx
03.2022 - 08.2023
Internship
Earth Team
11.2018 - 06.2021
Diploma -
San Lorenzo High School
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