Eduardo Cuellar Gomez
Longview
Summary
Highly customer-focused with relevant background in ticketing and crowd management. Strengths include ability to handle high-pressure situations, excellent communication skills, and strong attention to accuracy in cash handling and data entry tasks. Demonstrated impact on previous roles through efficient processing of customers, ensuring smooth operations during peak times.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ticket Taker
Longview School District
Longview
09.2024 - Current
- Performed additional tasks as requested by supervisor or manager.
- Monitored patrons entering and exiting the venue to ensure safety compliance with maximum occupancy limits.
- Greeted and assisted customers to foster positive experiences.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Assisted patrons with handicaps to appropriate seating.
- Assisted in setting up equipment prior to an event when necessary.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Reported any suspicious activity or potential threats to supervisor immediately.
- Remained professional while interacting with customers in a courteous manner.
- Informed guests of available seating options, amenities, and services within the venue.
- Provided assistance to disabled patrons if needed.
Concessions Worker
Longview School District
Longview
10.2024 - 12.2024
- Adhered to health department regulations regarding food handling practices.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Quickly and efficiently processed payments and made accurate change.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Brewed and served coffee and tea with preferred add-ins.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Maintained safe food handling practices to prevent germ spread.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Education
RA Long High School
Longview, WASkills
- Customer service
- Effective communication
- Reliability
- Heavy lifting
- Customer assistance
- Foreign language skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Microsoft word expert certification
Timeline
Concessions Worker
Longview School District
10.2024 - 12.2024
Ticket Taker
Longview School District
09.2024 - Current
RA Long High School