Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Eduardo Eddie Madrigal Alvarez

Long Beach,CA

Summary

Dynamic Business Development Manager with a proven track record at Model 1 Commercial Vehicles, excelling in
customer relationship management and sales forecasting. Successfully generated new revenue streams through strategic
lead generation and partnership cultivation, while enhancing customer satisfaction through exceptional service and
problem-solving skills.
With nearly 40 years of parts sales experience at the automotive dealership level, aftermarket, and commercial industry. I
pride myself in doing the job once and doing it right at a professional level. I have worked in most aspects on this industry as a
parts professional, technician, service advisor and business development manager. With my experience background I feel
confident that I can fulfill my job duties beyond expectation.

Overview

15
15
years of professional experience

Work History

Business Development Manager

Model1 Commercial Vehicles
01.2025 - 03.2025
  • Managed accounts in our South East Territory (California, Nevada, Hawaii) assisting customer with parts research, parts identification, technical support and diagnostic issues in the public and private transportation sector. Worked with brands like Forest River, Champion, ENC, New Flyer, Turtle Top, Gillig and many others
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

Reginal Accounts Manager

Model1 Commercial Vehicles
07.2023 - 01.2025
  • Managed accounts in our South East Territory (KY,VA,TN,MS,AL,GA,FL,NC,SC,PR,VI,BAHAMAS) assisting customer with parts research, parts identification, technical support and diagnostic issues in the public and private transportation sector. Worked with brands like Forest River, Champion, ENC, New Flyer, Turtle Top, Gillig and many others
  • Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
  • Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
  • Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.

Parts Department Manager

Davey Coach Sales
11.2020 - 07.2023
  • Bus parts sales, service writer, provide technical support to service department as well as assist in the service department in finding solutions for day to day maintenance and repairs

Parts Department Manager

Nations Bus Sales
07.2020 - 11.2020
  • Bus parts sales, service writer, provide technical support to service department as well as assist in the service department in finding solutions for day to day maintenance and repairs

Wholesale Parts Sales

Scott Robinson Chrysler
04.2019 - 03.2020
  • Auto parts retail, wholesale & service department sales, and technician technical support to service department

Customer Service Representative/Location Manager

Completes Plus
03.2010 - 04.2019
  • Sales of automotive parts to retail and wholesale customers
  • Store manager

Education

Basic/Auto Mechanics & Upholstery

Venice High School
01.1986

Skills

  • Automotive Repair and Maintenance
  • Fluent Spanish
  • Team leadership
  • Customer service
  • Relationship building and management
  • Relationship building and rapport
  • Sales and marketing
  • Team collaboration
  • Account management
  • Goals and performance
  • Relationship development
  • Prospect targeting
  • Territory management
  • Client consultations
  • Account development

Languages

Spanish
Full Professional

Timeline

Business Development Manager

Model1 Commercial Vehicles
01.2025 - 03.2025

Reginal Accounts Manager

Model1 Commercial Vehicles
07.2023 - 01.2025

Parts Department Manager

Davey Coach Sales
11.2020 - 07.2023

Parts Department Manager

Nations Bus Sales
07.2020 - 11.2020

Wholesale Parts Sales

Scott Robinson Chrysler
04.2019 - 03.2020

Customer Service Representative/Location Manager

Completes Plus
03.2010 - 04.2019

Basic/Auto Mechanics & Upholstery

Venice High School
Eduardo Eddie Madrigal Alvarez