Hi, I’m
Eduardo Escalante
Superintendent
Staten Island,NY
Summary
Driven by a results-focused approach, I leveraged my project management and leadership development skills at MTA Bus Company, NYCT Bus to enhance operational efficiency and foster team productivity. My strategic planning and quality assurance expertise led to significant improvements in safety protocols and project coordination, establishing a track record of successful outcomes and positive union relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
years of professional experience
Work History
Mta Bus Company, Nyct Bus
Superintendent
11.2014 - Current
Job overview
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts with the union, efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Established successful procedures for day-to-day operations and long-term planning.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with staff throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Scheduled and supervised maintenance and repair of Buses.
- Resolved conflicts between staff and union swiftly and professionally.
- Monitored budgets and expenditures to maintain fiscal responsibility.
- Improved focus on Federal, State, and local safety guidelines, including DOT regulations, resulting in fines.
- Adhere to Business Continuity Plan procedures, to safeguard against interruptions of normal service, if normal systems, technology, and databases are compromised
- Establish and reinforce training of newly promoted personnel, with emphasis on managerial titles, given the amount of newly promoted managers, because of budgetary measures, organizational transformation, and vacancy levels.
- Stay engaged with best practices.
- Movement of vehicles inside NYCT/MTA Facilities. Monitor adherence to permanent bulletin 01.34.05 with respect to the movement and backing up of vehicles inside depots and facilities.
- Responsible for ensuring SO process is operating efficiently. Defects are identified and addressed with an emphasis on safety sensitive items being properly determined and fixed.
- Monitor and ensure battery room operation complies with DOB Procedures.
- Assigned ownership of one of the top 3 road calls –STALLING - superintendent is responsible for identifying root causes and review any trends related to proactively address fleet concerns.
- Monitor and coordinate unscheduled/scheduled operations to ensure work is being performed in a timely manner.
- Maintain Bus Cleanliness/45-day Cycle/Deep Cleaning
Mta Bus Company, Nyct Bus
Supervisor
11.2009 - 09.2014
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Mta Bus Company, Nyct Bus
Mechanic
09.2008 - 11.2009
Job overview
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
All State Motors
Mechanical Supervisor
02.1993 - 08.2008
Job overview
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules to maintain optimal coverage of all mechanical needs.
- Contributed to process improvement initiatives by offering valuable insights based on extensive field experience.
- Reported on work progress to manager and incorporated feedback to maintain tight schedules.
- Improved equipment efficiency by conducting thorough inspections and implementing regular maintenance procedures.
- Computers diagnose problems and estimate repair costs
according to appropriate guidelines. - Order repair parts as instructed and perform designated
repairs (i.e. replace brake pads, rotors, radiators, gaskets,
water pump, hoses, plugs, wires, distributor cap, switches,
mirrors, knobs, tires, etc.) - Perform electrical repairs (i.e. electrical components, power
windows, power, mirrors, door locks, etc.) - Check vehicles on sale day to ensure vehicles are
operational. - Insure repair orders are completed correctly by maintaining
knowledge of current rates, labor and parts charges, and
manufacturer updates and changes concerning vehicle
requirements. - Oversaw training and mentoring of team of 3 mechanical service personnel.
- Implemented quality programs, evaluated results and improved service policies to meet changing needs.
- Maintained adequate inventory of spare parts to prevent critical downtime.
- Worked effectively with other departments, vendors and regulators to achieve operational objectives.
- Collaborated with leaders and employees to drive necessary change in mechanical operations.
- Managed preventive maintenance programs to extend the service life of machinery while minimizing repair costs over time.
- Streamlined workflow processes for improved operational efficiency, leading teams in various projects.
- Maintained detailed records of all project activities for accurate reporting purposes and informed decision making.
- Closely monitored tooling inventory levels, proactively addressing shortages or damaged tools before they impacted project timelines or budgets.
- Provided emergency response to handle urgent breakdowns.
Education
Ralph R. McKee, Staten Island, NY
No Degree from Auto Mechanic
06.2002
Centro De Estudios Cientificos Y Tecnologicos IPN, Mexico City
High School Diploma
1986
Skills
- Relationship building and management
- Project Coordination
- Project Management
- Quality Assurance
- Knowledge of of NYCT rules & policies
- Knowledge of working with unionized
- Knowledge of Spear program
- Strategic Planning
- Key decision making
- Leadership Development
- Staff Management
- Performance Improvements
Timeline
Superintendent
Mta Bus Company, Nyct Bus
11.2014 - Current
Supervisor
Mta Bus Company, Nyct Bus
11.2009 - 09.2014
Mechanic
Mta Bus Company, Nyct Bus
09.2008 - 11.2009
Mechanical Supervisor
All State Motors
02.1993 - 08.2008
Ralph R. McKee
No Degree from Auto Mechanic
Centro De Estudios Cientificos Y Tecnologicos IPN
High School Diploma
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