Eduardo Garcia Ulloa
Addison,TX
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
7
7
years of professional experience
Work History
IT Technician/Ticketing Agent/Data Entry Clerk
Argus IT
02.2022 - Current
- Configure, stage and cellphones/laptops/tablets
- Experience with scheduling techs to do a worksite.
- Refresh decommissioning old equipment to put in new or current equipment
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Diagnosed and troubleshot hardware, software and network issues.
- Maintained office PCs, networks and mobile devices.
- Configured and tested new software and hardware.
- Sending out equipment to the customers
- Inputting data into an Excel spreadsheet
Warehouse Associate
Scooter's Coffee
06.2021 - 12.2021
- Picking up a work order, picking the items it needed, stacking them correctly and wrap them with a forklift (I got trained on)
- Shipping experience as well where needing to type in the address on the computer and printing out the shipping labels.
Warehouse Associate
Lifescience Logistics
12.2020 - 02.2021
- Cycle counting pallets and make sure to put the right number in the system
- Also counting what's inside the package and putting it back inside.
Maintenance
Cortland
08.2019 - 12.2020
- Fixing/replacing items and appliances for the residents in the apartments
- Creating work orders and typing on the computer for what the residents needed to get fixed
- Closing the work orders and putting a completing date in the computer system
- Responding to emails to other managers in the dfw area within the same company
- Buying items to get it delivered to us and creating a spreadsheet with the estimated costs for my supervisor.
Warehouse Associate
Cascade
03.2018 - 07.2019
- Using a scanner connected to the system within the computer to receive orders and pick them
- Sort and do inventory when items would arrive
- Creating packages and shipping label to ship them out.
Warehouse Associate
Amazon
08.2017 - 07.2018
- Picking off the picking wave list, organize it and give it to the Amazon drivers.
Education
High School Diploma -
Grand Prairie High School
06.2016
Skills
- Desktop Technical Support
- Application Installations
- Help Desk Operations
- Hardware Installation
- Problem Solving
- Remote Support
PC Building
Experience on building PC's
Languages
Spanish
Professional Working
Timeline
IT Technician/Ticketing Agent/Data Entry Clerk
Argus IT
02.2022 - Current
Warehouse Associate
Scooter's Coffee
06.2021 - 12.2021
Warehouse Associate
Lifescience Logistics
12.2020 - 02.2021
Maintenance
Cortland
08.2019 - 12.2020
Warehouse Associate
Cascade
03.2018 - 07.2019
Warehouse Associate
Amazon
08.2017 - 07.2018
High School Diploma -
Grand Prairie High School
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