Summary
Overview
Work History
Education
Skills
Timeline
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Eduardo Hernandez

Indianapolis,IN

Summary

Bilingual well-trained willing to learn, what ever it takes to be part of a growing environment, very hard worker. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very consistent and organized, well in working under pressure, and adapting to new situations. Constantly looking to grew year by year.

Overview

5
5
years of professional experience

Work History

Account Maintenance Representative

Brickforce Staffing Agency
Indianapolis , IN
11.2021 - Current
  • Provided accurate information to clients regarding their accounts and hours.
  • Researched clients complaints and provided resolution.
  • Ensured compliance with applicable laws, regulations, company policies and procedures when handling clients accounts.
  • Monitored changes in customer account activity on an ongoing basis.
  • Resolved complex problems involving multiple departments within the organization.
  • Reviewed daily reports of account activity to ensure accuracy.
  • Mentored and trained newly hired temps to familiarize each with job responsibilities and organizational procedures.
  • Review and send hour reports to Clients regarding hours of the week.

Sales Manager

Indy Surplus Liquidators
Indianapolis, IN
03.2019 - 02.2021
  • Greeted customers and provided excellent customer service.
  • Resolved customer complaints promptly and efficiently.
  • Provided service to build relationships with customers.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05-2015

Skills


  • Account Management
  • Account Servicing
  • Schedule Management
  • Documentation And Reporting
  • Client meetings
  • Networking skills
  • Account oversight

Timeline

Account Maintenance Representative

Brickforce Staffing Agency
11.2021 - Current

Sales Manager

Indy Surplus Liquidators
03.2019 - 02.2021

High School Diploma -

Warren Central High School
Eduardo Hernandez