Eduardo Lopez
New York,NY
Summary
Dynamic and results-driven professional with extensive experience as GM at Casa Nela, excelling in operational efficiency and profitability. Proven expertise in budget management and team training, consistently achieving performance metrics. Adept at multi-site management and inventory control, fostering a culture of excellence and growth in fast-paced environments.
Overview
9
9
years of professional experience
Work History
GM
Casa Nela
New York, NY
10.2023 - Current
- Developed and implemented strategies to improve operational efficiency, customer satisfaction, and profitability.
- Developed annual budgets based on forecasted revenue targets set by senior management.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Prepared monthly financial reports summarizing business operations for senior management review.
F&B Department Head
Eataly Flatiron
New York, NY
04.2022 - 10.2023
- Reviewed project plans submitted by team members for accuracy, completeness and feasibility.
- Oversaw day-to-day operations, including budgeting, personnel management, and staff performance.
- Established key performance indicators to measure the effectiveness of hourly and salaried employees.
- Created schedules and monitored payroll to remain within budget.
- Managed multiple concepts, including Pizza la Pasta, Pastio, Pesce, Bar Milano, Piazza, and Serra.
Multi-Unit GM
CCMC/GJ
New York, NY
01.2021 - 04.2022
- Manage and Reopen (post pandemic) Sunday in Brooklyn pop up, Cobble & Co, Garden Bar, Capo Capo Cafe & Pearl Alley
- Collaborated with senior management on strategic planning initiatives.
- Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
- Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
- Monitored Bev and supplies inventory levels, and placed new orders to keep the supply well-stocked.
Multi-Unit Manager
Landry's Inc.
New York, NY
08.2016 - 12.2020
- Positions in the company: FOH Manager, Training & Development Manager, Beverage Manager, AGM, GM.
- Oversaw training programs designed to educate staff on product knowledge and service standards.
- Monitored daily operations of multiple locations including scheduling shifts for staff members.
- Conducted regular inspections of units to ensure cleanliness and safety standards.
- Trained and coached store managers on best practices, time management, customer relations, inventory control, merchandising techniques, and store operations.
- Created weekly reports tracking key metrics such as sales, covers, profit margins, payroll costs, bev cost and supplies cost.
Education
BMCC - Small Business Entrepreneurship & Management
BMCC
Skills
- Volume and Versatile Leadership
- Multi-Site Management Operations Management
- Purchasing and Inventory Control
- Labor cost controls
- Profit and loss accountability
- Team training and development
- Sales forecasting
- Performance metrics
- Budget management
- Event management and promotion
- Inventory control
Accomplishments
- Awarded the intrapreneur and driven to grow award for Q4 2023 and Q1 2024
- Recognized as Employee for outstanding performance, team contributions and accomplishing 16 months in a row positive sales YOY (09/2017-12/2018)
- Location Winner of Most Reduce OT (from over 70 competing company own restaurant across the United States 2018)
- Location Winner of 7 awards (from over 70 competing company own restaurant across the United States 2019) including: Best Labor YOY Award, Guest service Award, Most improve PPA YOY Award, Runner up of best RLP of the year
Timeline
GM
Casa Nela
10.2023 - Current
F&B Department Head
Eataly Flatiron
04.2022 - 10.2023
Multi-Unit GM
CCMC/GJ
01.2021 - 04.2022
Multi-Unit Manager
Landry's Inc.
08.2016 - 12.2020
BMCC - Small Business Entrepreneurship & Management
BMCC
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