Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
Generic

Eduardo mayorga

Santa Ana,CA

Summary

Dynamic Department Manager at McDonald's Restaurant with a proven track record in enhancing customer experiences and driving sales growth. Skilled in employee training and data management, I effectively guided teams to exceed targets while maintaining budgetary discipline. Calm under pressure, I foster collaboration and mentor staff to achieve exceptional results. Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.

Highly efficient, productive and committed Student Athlete. Hardworking and conscientious with capacity to manage time and plan ahead to reach superior results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Department Manager

McDonald's Restaurant
Santa Ana, CA
01.2022 - Current
  • Improving on customer experience, using feedback
  • Explore strategies to boost sales.
  • inventory counting.
  • Managed budgets effectively by making sure costs stayed within allocated limits.
  • Guiding my team, ensuring all tasks are being followed and completed.
  • Creating and depositing money slips.
  • Creating schedules to cover peak times within our budget.

Sales

Primerica
Rancho Cucamonga, CA
06.2023 - 03.2025
  • Creating and building new teams.
  • Analyzing sales.
  • Mentoring new staff.
  • Showing closing procedures.
  • Set individual sales targets with sales team, aligning with company objectives.

Education

Management Information Systems

Santa Ana College
Santa Ana, CA
07-2026

High School Diploma -

Segerstrom High School
Santa Ana, CA
06-2022

Skills

  • Employee training
  • Self-Directed
  • Data management
  • Computer skills
  • Calm under pressure

Affiliations

  • student athlete
  • multi tasker
  • reader
  • mentor

Languages

English
Professional
Spanish
Limited

Certification

  • Life insurance license
  • investment license

References

References available upon request.

Timeline

Sales

Primerica
06.2023 - 03.2025

Department Manager

McDonald's Restaurant
01.2022 - Current

Management Information Systems

Santa Ana College

High School Diploma -

Segerstrom High School