Eduardo Mendez
Aliso Viejo,CA
Summary
Outgoing, positive demeanor and proven skills in establishing bond with customers and colleagues. Motivated to maintain customer satisfaction and contribute to company success. Always trying to learn and grow from colleagues and scenarios. Specialize in quality, speed and process optimization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Associate Banker ME Floating
Chase Bank
09.2022 - Current
- Correctly and efficiently handling cash within the cashbox and cash vault.
- Established rapport with clients to increase satisfaction and loyalty.
- Participated in ongoing professional development opportunities to enhance knowledge of regulations, products, and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts and signing up for new services.
Warehouse Worker
Ethika
03.2021 - 07.2022
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Front End Associate
Costco Wholesale Corp
09.2020 - 01.2021
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Assisted in the development process from concept to completion, ensuring timely project delivery without compromising quality standards.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Laguna Hills High School
Laguna Hills, CA06.2017
Skills
- Exceptional customer service
- Educating clients
- Developing customer relationships
- Bilingual in spanish
- Team member
- Critical Thinking
- Excellent time management skills
- Excellent attention to details
- Interpretation and translation services
- Courteous with strong service mindset
- Optimistic and positive personality
- Strong Work Ethic
Achievements
- OSAT, one of the top associate bankers at the branch when its comes to receiving OSAT scores and comments.
- Financial Health, able to help the branch and scorecard by progressing financial health such as Direct deposits, Credit Journey and referring clients to bankers.
Timeline
Associate Banker ME Floating
Chase Bank
09.2022 - Current
Warehouse Worker
Ethika
03.2021 - 07.2022
Front End Associate
Costco Wholesale Corp
09.2020 - 01.2021
No Degree -
Saddleback College
High School Diploma -
Laguna Hills High School