Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eduardo Montes

Queens,NY

Summary

Skilled Field Service Technician with background in diagnosing, repairing and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved machine functionality, increased client satisfaction and minimized downtime through timely, efficient service.

Overview

9
9
years of professional experience

Work History

Field Service Technician

Xfinity Comcast
Atlanta, GA
06.2019 - 09.2024
  • Installed and tested coaxial cable, fiber optic cables, and other related equipment.
  • Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
  • Ensured that all installations met industry standards for safety and quality assurance.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.

Delivery Driver

Amazon
Atlanta, GA
01.2018 - 02.2019
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Security Officer

Allied Barton Security
Lithonia, GA
12.2015 - 10.2017
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Education

High School Diploma -

Redan High School
Stone Mountain, GA
05-2013

Some College (No Degree) - Welding

Georgia Piedmont Technical College
Clarkston, GA

Skills

  • System Installation
  • Fault diagnosis
  • Customer training
  • Emergency Response
  • Technical Analysis
  • Customer Service
  • Courteous and Professional

References

References available upon request.

Timeline

Field Service Technician

Xfinity Comcast
06.2019 - 09.2024

Delivery Driver

Amazon
01.2018 - 02.2019

Security Officer

Allied Barton Security
12.2015 - 10.2017

High School Diploma -

Redan High School

Some College (No Degree) - Welding

Georgia Piedmont Technical College

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Eduardo Montes