EDUARDO PEREZ
Dallas,TX
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Countertop Installer
Stone Resouces
02.2023 - Current
- Installed various countertop materials, ensuring quality and precision in measurements.
- Collaborated with clients to select designs that meet aesthetic and functional needs.
- Utilized power tools and equipment safely to complete installations efficiently.
- Conducted site assessments to evaluate installation requirements and prepare workspaces.
- Developed strong relationships with builders, securing high-quality materials and work.
- Enhanced customer satisfaction by providing precise and efficient countertop installation services.
PROCESS ASSISTANT
AMAZON
02.2021 - 01.2023
- Led a team of 10 to 30 associates on a daily basis and ensured that proper leadership and feedback were given.
- Collaborated with leadership to ensure daily goals are met through analyzing key performance metrics.
- Ensured accuracy in all tasks related to inventory management, order processing, and customer service.
- Followed established processes and procedures to ensure that quality control standards are met.
- Streamlined operational processes to enhance workflow efficiency across multiple teams.
- Collaborated with cross-functional teams to resolve operational challenges, and improve building flow.
- Assisted leaders in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Analyzed data trends to identify opportunities for process and time improvements.
- Identified and resolved process issues to drive optimal workflow.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Monitored and maintained inventory accuracy using Amazon's proprietary systems.
FULFILLMENT ASSOCIATE
AMAZON
07.2020 - 01.2021
- Operated heavy machinery at a proficient level to meet production goals. Machines include the stand-up forklift, pallet drivers, and the one-man lift.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Trained new associates as a learning ambassador and provided support, coaching, as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Trained new associates on safety protocols and operational procedures to ensure compliance and efficiency.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
OFFICE RECEPTIONIST
BEAR CREEK DENTISTARY
06.2019 - 01.2020
- Provided basic and accurate information in person and via phone/email.
- Coordinated front desk operations, ensuring efficient patient check-in and check-out processes.
- Greeted and welcomed guests as soon as they arrived at the office.
- Managed patient scheduling and appointment confirmations to optimize office workflow.
Education
Associate of Arts - Game Development And Interactive Media
RICHLAND COLLEGE
Richardson, TX12.2022
Skills
- Proficient in Microsoft Suite (Excel, Word, PowerPoint)
- Bilingual (English and Spanish)
- Interpersonal communication
- Problem solving
- Team development
- Organization
- Heavy machinery operation
- Adaptability
- Team leadership
- Operational efficiency
Timeline
Countertop Installer
Stone Resouces
02.2023 - Current
PROCESS ASSISTANT
AMAZON
02.2021 - 01.2023
FULFILLMENT ASSOCIATE
AMAZON
07.2020 - 01.2021
OFFICE RECEPTIONIST
BEAR CREEK DENTISTARY
06.2019 - 01.2020
Associate of Arts - Game Development And Interactive Media
RICHLAND COLLEGE