Detail-oriented operations professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Dependable and quick-learning team player with effective communication and organization skills.
Overview
11
11
years of professional experience
Work History
Sales Engineer
CODESOURCE
01.2021 - 01.2024
Fielded and screened incoming Sales Inquiries and directed them to the appropriate Sales Team member
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Generated quotes and processed orders for products, software, and services to meet government contract requirements using QuickBooks and QuoteWerks software
Completed, submitted, and maintained critical quality surveys and customer records per contract requirements
Performed virtual product demonstrations for potential customers through Microsoft Teams and Google Meet applications
Supply Chain Specialist
UNIVERSAL POWER GROUP
01.2017 - 01.2021
Monitored inventory levels across multiple product lines to ensure optimum levels are being maintained in accordance with customer-supplied forecasts and historical demand
Managed internal requisition system for all non-inventory purchases
Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders
Investigated quality related issues with Engineering team and suppliers through root cause analysis and closed loop corrective action
Monitored purchase order schedules and followed up with supply base to ensure ERP system displayed accurate inventory information to Sales team
Quality Manager/Production Supervisor
CODESOURCE
01.2013 - 01.2017
Implemented a standardized, repeatable process for order intake to ensure lowest cost, best value to the customer, including concurrent design discussions with the customer to better understand true requirements
Led the creation of standard templates for labels and tags using engineered drawings and laser marking software
Performed quality inspections and signed off on certificates of compliance for custom orders
Customer interface role included working closely with the customer to interpret and adhere to all applicable military standards and UID requirements
Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary
Education
Bachelor of Business Administration - Operations and Supply Chain Management
University of North Texas
Denton, Texas
12.2013
Skills
Exceptional written and verbal communication skills
Analytical thinking and problem solving
Organized and detail oriented
Proactive
Intuitive
Flexibility to work autonomously or as part of a team
Proficient in Microsoft Suite (Excel, Word, PowerPoint)
Timeline
Sales Engineer
CODESOURCE
01.2021 - 01.2024
Supply Chain Specialist
UNIVERSAL POWER GROUP
01.2017 - 01.2021
Quality Manager/Production Supervisor
CODESOURCE
01.2013 - 01.2017
Bachelor of Business Administration - Operations and Supply Chain Management