Eduardo Ramos
Edinburg
Summary
Work on all types of Vermeer and Bobcat Products. Both in the shop and the field. Troubleshooting Symptoms and Determining Cause of Failure. Creating a parts list for the repairs needed and then Completing the repairs all while communicating with our customers to get their machines up and running with Trusted Service and Quality of Work
With Vermeer I am a Certified Technician and Machine Specialty Certified in Vermeer Horizontal Directional Drills as well as Bobcat Certified Technician.
I do work both sides of the Dealership as well as Lead other technicians with Diagnosis and Repairs.
Overview
5
5
years of professional experience
Work History
Vermeer Field Technician
Vermeer Texas-Louisiana
04.2021 - Current
Vermeer Field Service Technician -
Daily Duties are Diagnosing Hydraulic, Electrical, Engine Failures, and Carrying out the Repairs to meet Customer Satisfaction.
- Perform troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through Diagnostic Laptop, Calibrations & Adjustments.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Service Technician
United Rentals
01.2020 - 04.2021
- Explained diagnostic findings to Supervisors and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Associate of Applied Science - Diesel Technology
South Texas College
McAllen, TX12-2019
Skills
- Environmental safety
- Diagnostics and troubleshooting
- Attention to Detail
- Decision-making
- System repairs
- Teamwork and collaboration
Timeline
Vermeer Field Technician
Vermeer Texas-Louisiana
04.2021 - Current
Service Technician
United Rentals
01.2020 - 04.2021
Associate of Applied Science - Diesel Technology
South Texas College
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