Jeremy Argandona
Action Drain and Rooter
SALEM
14
years of professional experience
Experienced Field Service Technician and Construction Manager, skilled in technical troubleshooting, preventive maintenance, and customer service. Committed to enhancing operational efficiency and delivering exceptional service.
Proactive professional with a solid background in field service and construction management. Known for fostering teamwork, implementing safety protocols, and enhancing customer satisfaction through effective communication and problem-solving.
Dynamic technician with a proven track record in preventive maintenance and workflow optimization. Expertise in diagnosing technical issues and delivering tailored solutions to ensure client satisfaction and operational excellence.
Work History
Field Service Technician/Construction Manager
7 Years 9 Months- Diagnosed and repaired plumbing and drainage systems for residential and commercial clients.
- Conducted preventative maintenance to ensure optimal system performance and reliability.
- Collaborated with team members to streamline service workflows and enhance customer satisfaction.
- Trained junior technicians on best practices for troubleshooting and equipment handling.
- Implemented safety protocols to minimize risks during field operations and ensure compliance.
- Managed inventory of tools and parts, optimizing stock levels for timely service delivery.
- Developed customer relationships through effective communication, addressing concerns promptly.
- Analyzed service data to identify trends, driving improvements in response times and service quality.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in the the field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Discussed and recommended service options with customers and explained costs involved.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $[Amount].10,000
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
- Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
- Reduced repeat service calls, meticulously performing quality checks after each repair.
- Improved team efficiency with the introduction of a mobile documentation system, allowing for real-time updates on service tasks.
- Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
- Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
- Fostered a culture of continuous improvement among the field service team, leading by example in seeking out and sharing knowledge on the the latest industry trends and techniques.
- Improved operational efficiency, meticulously organizing tools and equipment for quick deployment to service calls.
- Streamlined parts inventory management, ensuring critical spares were always available for urgent repairs.
- Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
- Achieved a high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
- Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
- Streamlined diagnostic procedures to reduce downtime, employing advanced troubleshooting techniques on complex machinery.
- Enhanced safety protocols during field service operations, leading to noticeable reduction in workplace incidents.
- Achieved significant reductions in equipment downtime for clients, regularly performing preventative maintenance and system optimizations.
- Fostered strong client relationships, becoming preferred technician for key accounts due to reliability and expertise.
- Led cross-functional team to address recurring technical issues, resulting in a permanent fix and significantly reducing warranty claims.
- Resolved complex technical issues under tight deadlines, ensuring client systems were operational in time for critical business periods.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
- Replaced worn or broken parts on machines and equipment.
- Executed tasks within time and budget constraints.
- Removed trash and recyclables at the end of each shift and disposed of items in proper receptacles.
- Positively engaged with customers and maintained professional appearance as company representative.
- Reported issues to property manager so effective resolutions could be put into place.
- Safely and effectively handled wide range of cleaning products and solutions.
- Utilized a variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Repaired and replaced pumps, valves and motors.
- Rewired and replaced faulty electrical components in equipment.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Led project planning and execution, ensuring compliance with safety regulations and quality standards.
- Trained and mentored junior staff, fostering skill development and promoting best practices in construction management.
- Conducted regular site inspections to ensure adherence to project specifications and safety protocols.
- Collaborated with clients to assess needs, providing expert guidance on project scope and feasibility.
- Supervised team of 4 construction workers to maintain productivity and quality of work.4
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
- Established a reputation for excellent crisis management skills when unexpected issues arose during construction, quickly developing solutions to minimize project delays.
- Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Verified completed projects met approved time, quality, and cost estimates.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Mentored junior staff members in various aspects of construction management, fostering professional growth within the team.
- Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.
- Maintained strong lines of communication with all stakeholders involved in the project, ensuring transparency and collaboration towards shared goals.
- Conducted thorough risk assessments to identify potential hazards early in the planning stages, mitigating delays or complications.
- Drove completion of projects ahead of schedule, maintaining high standards of workmanship and client satisfaction.
- Conducted regular safety audits and training sessions, reinforcing a culture of safety first on the job site.
- Adapted project plans in response to unexpected challenges, maintaining project momentum and minimizing delays.
- Conducted comprehensive site inspections to ensure adherence to architectural plans and building codes.
- Developed and maintained strong relationships with clients, contributing to high rate of repeat business.
- Fostered culture of continuous improvement, implementing innovative construction techniques that elevated project quality.
- Implemented sustainable building practices, enhancing environmental impact of construction projects.
- Improved stakeholder satisfaction with regular, detailed project updates and transparent communication practices.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Implemented systems to improve process efficiency and reduce project duration.
- Developed and implemented construction plans according to client specifications and expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Property Management Supervisor
2 Years 9 Months- Oversaw daily operations of property management portfolio, ensuring compliance with regulations and policies.
- Managed tenant relations, addressing issues promptly to enhance satisfaction and retention.
- Implemented preventive maintenance programs, improving property condition and reducing emergency repairs.
- Trained and mentored staff on best practices in property management and customer service standards.
- Conducted regular property inspections, identifying areas for improvement and implementing corrective actions.
- Coordinated vendor contracts and services, ensuring quality work while adhering to budget constraints.
- Coordinated with contractors for timely completion of maintenance projects, maintaining a safe living environment for tenants.
- Implemented preventive maintenance programs to extend the life of property assets and minimize repair expenses.
- Conducted regular property inspections to identify potential issues and address them before escalating into costly repairs.
- Optimized property occupancy rates by proactively marketing available units and conducting thorough tenant screenings.
- Trained new employees on company policies and procedures, ensuring consistency in property management practices throughout the team.
- Updated and enforced lease agreements in compliance with local laws, protecting both landlord and tenant rights.
- Developed strong relationships with tenants, fostering open communication channels to resolve concerns promptly.
- Collaborated with legal counsel on eviction proceedings when necessary, adhering to strict legal guidelines throughout the process.
- Improved property curb appeal by collaborating with landscaping teams to maintain well-groomed grounds.
- Ensured accurate record-keeping for all property transactions, including rent collections, expenses, and vendor invoices.
- Facilitated successful move-ins and move-outs by coordinating with tenants, maintenance staff, and vendors as needed.
- Provided exceptional customer service to prospective tenants during tours of available units, leading to higher conversion rates.
- Managed daily operations for multiple properties, ensuring smooth functioning and high tenant retention rates.
- Enhanced tenant satisfaction by addressing and resolving property maintenance issues in a timely manner.
- Collaborated with upper management to develop long-term strategies for property improvement and growth, resulting in increased property value over time.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walkthroughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to the highest standards.
- Coordinated appointments to show marketed properties.
- Maximized rental income while minimizing expenses through effective planning and control.
- Responded to Common Area Maintenance (CAM) inquiries.
- Generated professional networks by engaging in professional, industry and government organizations.
Education
High School Diploma
Skills
Problem-solving abilities
Positive attitude
Troubleshooting and repair
Equipment repair
Customer service
Preventive maintenance
Equipment troubleshooting
Teamwork
Mechanical aptitude
Training and mentoring
Customer consulting
Inventory management
Hand and power tool use
Repair and installation
Courteous and professional
Physical stamina
Equipment installation
Electrical troubleshooting
Service quality
Route planning
Equipment inspection
Safety assessment
Equipment Repair
Tool inventory
Relationship building
Accountability and work ethic
Vehicle maintenance
Work orders
System installation
Timely reports completion
Work orders
Workflow management
Issue escalation
Quality assurance testing
Project management
Reading wiring diagrams
Interdepartmental collaboration
Prioritization and time management
Power tools
Safety assessment
Team supervision
Field production
Reliability
Equipment oversight
Clear communication
Record keeping
Prioritization and time management
Equipment documentation
Hand tools proficiency
Preventive maintenance
Environmental safety
Customer consulting
Equipment troubleshooting
Equipment installation
Environmental safety
Excellent communication
Adaptability
Teamwork
Collaborative teamwork
Hand and power tool use
Time optimization
Detail orientation
Problem-solving abilities
Site cleanliness management
Multitasking
Reliability
Clear communication
Timeline
Field Service Technician/Construction Manager
Action Drain and Rooter
10.2017 - 07.2025Read More
Property Management Supervisor
Cascade Rental Management
01.2012 - 10.2014Read More
John F. Ross High School
High School Diploma
Read More