Eduardo Soto

• Monitored inmate behavior to ensure compliance with facility rules.
• Conducted regular inspections of living areas and common spaces.
• Responded promptly to incidents and emergencies within the facility.
• Assisted in the transportation of inmates to court and medical appointments.

Responsible for coordination of shelter service partners, reporting, and
communication with the City of Chicago, Illinois

Stay up to date with new arrivals mission and update shelter policies and
procedures as needed.

Oversight of data entry and reporting on resident census, bed availability,
and resident exits (daily reporting to the City).

Coordinate resident visits and transport to off-site services at the Multi-
Agency Response Center and Cook County Health clinic.

Coordinate with meal delivery, health care, legal services, and partners providing on-site services.

Coordinate City staff and other volunteers.

Responsible for providing supervision and administrative support,
including management of shift supervisors, residential aides, and case managers.

Manage the staffing schedule and ensure adequate coverage.

Manage the daily shelter schedule, including meals, showers, etc.

Respond, document, and resolve resident misconduct issues.

Identify and solve operational issues at the shelter.

Respond to emergency situations as they arise.

• Supervised programming and administrative facets of temporary Asylum Seekers shelters for women and children, many with dual diagnoses.
• Inspected facilities to determine maintenance needs.
• Taught employees how to work with Residents and relate to members of public to garner interest and support for operations.
• Maintained safe and secure job site to prevent injuries, accidents and mistakes during logging projects.
• Planned work schedules according to personnel and equipment availability.
• Used correct terms and explained job tasks to workers as part of comprehensive daily management and process improvement strategies.
• Monitored workers to enforce safety regulations and warned or disciplined violators.
• Monitored operations carefully to detect disease, monitor harvest and track growth.
• Led daily meetings focused on safety, policy implementation and performance improvement.

• Implemented, updates and enforced company policies for standardized operations.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.
• Set overall vision and provided team leadership.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Defined operational metrics to evaluate efficiency of processes and procedures

• Maintained understanding of accounting system and utilized functions
• Assisted in completing essential work lists
• Gathered, organized, and input information into adigital database
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
• Educated staff on organizational mission and goals to help employees achieve success
• Evaluated staff performance and provided coaching to address inefficiencies

• Assist with communication between team members
• Oversee premises
• Elaborating strategies to protect the facility.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.

• Supervise assigned direct care staff from the start of the assigned shift until relieved, without interruption from outside sources
• Schedule appointments for children and follow-up to ensure each child’s needs are met
• Adhere to instructions provided by medical/clinical staff regarding each child
• Inform the zone supervisor of information impacting the basic health and well-being of the service population.
• Coordinated infantry positioning and equipment locations to facilitate safety and efficiency.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Introduced team contests and goals to enhance productivity and improve employee morale.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows