Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Ventura

Springfield,VA

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment. Ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

5
5
years of professional experience

Work History

Supervisor

Lidl US
01.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated staff performance and provided coaching to improve workflow productivity.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members through daily tasks and assignments.
  • Inventory management processes, leading to a more organized and efficient stock handling system.

Handyman Assistant/Contracting Specialist

First Class Handyman and Contracting Services
01.2020 - Current
  • Assisted in painting interior/exterior surfaces for a refreshed appearance that exceeded client expectations.
  • Upheld a clean working environment throughout each job site visit, promoting professionalism and respect for clients'' spaces.
  • Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
  • Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
  • Carried out carpentry work such as framing walls and installing doors, enhancing the overall aesthetics of clients'' homes.
  • Assisted in completing major renovation projects, resulting in timely and high-quality outcomes for clients.
  • Prepare estimates tailored to each project.
  • Completed minor electrical repairs, contributing to enhanced home functionality for clients.

Driver, Warehouse Orders

Capital Building Supply
01.2021 - 12.2022
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.

Lead Barback/Food Runner

Mikes American Grill
01.2020 - 01.2022
  • Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
  • Promoted positive work environment through proactive assistance to colleagues during peak hours.
  • Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
  • Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
  • Expedited drink orders by accurately relaying customer requests to bartenders, resulting in faster service times.
  • Managed high-volume situations effectively, maintaining composure under pressure and ensuring customer satisfaction at all times.

Education

High School Diploma -

Northern Virginia Community College
Annandale, VA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Complex Problem-solving
  • Strategic planning
  • Inventory control

Languages

Spanish
Native or Bilingual

Timeline

Supervisor

Lidl US
01.2023 - Current

Driver, Warehouse Orders

Capital Building Supply
01.2021 - 12.2022

Handyman Assistant/Contracting Specialist

First Class Handyman and Contracting Services
01.2020 - Current

Lead Barback/Food Runner

Mikes American Grill
01.2020 - 01.2022

High School Diploma -

Northern Virginia Community College
Eduardo Ventura