Emeli Nunez
Springfield,VA
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dominion Surveyors
Alexandria, VA
03.2024 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed database systems containing customer contact information.
- Processed high volumes of invoices for timely payments and accurate record-keeping.
Server
IHOP
Burke, VA
06.2022 - 07.2023
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Upheld high standards of sanitation in accordance with health department regulations.
Education
High School Diploma -
John R Lewis
Franconia 06-2021
Some College (No Degree) -
Northern Virginia Community College
Annandale, VASkills
- Microsoft Excel
- Customer relations
- Multi-line telephone systems
- Invoices and billing
- Mail coordination
- Initiative-taking
- Filing and sorting
- Telephone etiquette
- Appointment scheduling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
CPR Certification
Timeline
Administrative Assistant
Dominion Surveyors
03.2024 - Current
Server
IHOP
06.2022 - 07.2023
High School Diploma -
John R Lewis
Some College (No Degree) -
Northern Virginia Community College