Eduardo Yelamo
Hillsboro
Summary
Dedicated professional with strong organizational skills and attention to detail. Experienced in bilingual client communication and appointment scheduling, ensuring efficient service delivery and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Support/Parts Specialist
Rox Services
Beaverton
10.2022 - 05.2025
•• Answered and coordinated service requests between customers and field technicians.
• Scheduled appointments and ensured timely job completion.
• Prepared detailed estimates and maintained organized digital records.
• Managed documentation, invoices, and service job tracking to streamline operations.
• Collaborated with vendors and internal teams to ensure efficient workflow.
• Assisted in onboarding and training entry-level employees.
• Maintained professional communication in a fast-paced service environment.
Education
High School Diploma -
U.E. Dr Hector Martinez Del Castillo
Maracaibo, Venezuela07.2015
Skills
Front Desk & Customer Service Support
Phone & Email Communication
Appointment Scheduling & Calendar Management
Administrative Documentation & Recordkeeping
Data Entry & Accuracy
Microsoft Office Suite
Scheduling Software (Buildertrend, Service Fusion)
Bilingual Client Communication (English/Spanish)
OSHA Safety Awareness
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Administrative Support/Parts Specialist
Rox Services
10.2022 - 05.2025
High School Diploma -
U.E. Dr Hector Martinez Del Castillo