Eduardo Alejandro Garcia
Pembroke Pines
Summary
Motivated Computer Engineering student with over 3 years of customer-facing experience and a proven track record of leadership, communication, and precision in high-responsibility roles. Recognized for problem-solving, fast learning, and mentoring peers in team-based environments. Currently building technical skills in C/C++ and data structures while actively seeking opportunities to apply both soft and technical skills in the tech industry.
Overview
4
4
years of professional experience
Work History
Mobile Expert (Key Holder)
T-Mobile
08.2022 - 09.2024
- Resolved customer concerns with professionalism and empathy, contributing to improved customer satisfaction and retention.
- Acted as shift lead, managing store opening/closing procedures, securing deposits, and assisting in operational tasks during manager absences.
- Mentored new hires and supported team performance by sharing product knowledge, coaching on sales techniques, and promoting a collaborative culture.
- Recognized with multiple Customer Satisfaction Awards for consistently exceeding service expectations and delivering a positive client experience.
Pharmacy Technician
Walgreens
01.2022 - 07.2022
- Filled and verified prescriptions with high attention to detail, ensuring patient safety by double-checking medication type, dosage, and labeling accuracy.
- Communicated clearly with patients regarding prescriptions, wait times, and insurance-related issues, maintaining professionalism in a high-stress healthcare setting.
- Maintained a well-organized prescription storage system, filing medications by patient last name to streamline retrieval and reduce errors.
- Operated under strict safety protocols and HIPAA compliance, balancing efficiency with patient confidentiality and legal accuracy.
Back of House Team Member
Chick-fil-A
03.2021 - 12.2021
- Prepared, cooked, and assembled high-quality menu items with consistent attention to presentation, safety, and cleanliness standards.
- Operated efficiently in a fast-paced kitchen, maintaining coordination and focus during peak rush hours.
- Collaborated closely with team members across multiple stations (grill, assembly, prep) to ensure smooth, accurate, and timely food delivery.
- Strengthened communication and teamwork by anticipating needs and adapting quickly to real-time changes in kitchen flow.
Education
Bachelor of Science - Computer Engineering
Florida International University
Miami, FL12-2026
Skills
- Programming: C, C
- Technical Troubleshooting & Device Setup
- Detail-Oriented Problem Solver
- Strong Verbal Communication & Customer Interaction
- Team Leadership & Peer Training
- Fast-Paced Workflow & Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Interests
Piano Team Sports Fitness & Healthy Living Reading Personal-Development
Timeline
Mobile Expert (Key Holder)
T-Mobile
08.2022 - 09.2024
Pharmacy Technician
Walgreens
01.2022 - 07.2022
Back of House Team Member
Chick-fil-A
03.2021 - 12.2021
Bachelor of Science - Computer Engineering
Florida International University
Similar Profiles
David M. FullerDavid M. Fuller
Reporting and Analytics Manager at T-MobileReporting and Analytics Manager at T-Mobile
Jeff BonillaJeff Bonilla
Manager, Virtual Retail at T-MobileManager, Virtual Retail at T-Mobile
Vania G Morales GarciaVania G Morales Garcia
Mobile Expert at T-MobileMobile Expert at T-Mobile
Ibrahim AhmadIbrahim Ahmad
Sales Associate at T-MobileSales Associate at T-Mobile
Daijiro KotoDaijiro Koto
Honor Guard Member at United States ArmyHonor Guard Member at United States Army