Eduardo C. Schaefer

• Spearhead client due diligence (CDD) and enhanced due diligence (EDD) processes, ensuring robust compliance for high-risk accounts.
• Streamline KYC onboarding and monitoring systems
• Lead initiatives for integrating ABA, SWIFT, and SORT code standards in inter banking transfers, significantly reducing transactional errors
• Conduct comprehensive monthly compliance audits, enforcing stringent adherence to banking regulations and internal policies
• Standardize procedures that improve operational efficiency and compliance across multiple client groups and financial centers
• Identify trends and best practices, to makes recommendations for procedural changes as needed, within financial centers and/or private client groups
•Devise and implement processes and procedures to streamline operational adherences.

• Managed and trained team of 5-6 tellers, ensuring integrity of EDD, CDD, and KYC data inputs, directly enhancing compliance framework of financial centers
• Executed targeted due diligence investigations, achieving 55% client retention rate through strategic client engagement and service excellence
• Initiated and led compliance-driven reviews of client accounts, identifying and mitigating regulatory discrepancies effectively
• Spearheaded due diligence investigations and KYC interviews, employing interpersonal savvy and sensitivity in all dealings with clients
• Developed accounts with small businesses seeking deposit channels, credit products and business installment loans up to $250,000
• Assisted clients in achieving their financial goals with tailored savings plans and investment strategies.

• Supervised daily operations of tellers, ensuring all transactions complied with AML regulations and standards
• Recognized for reducing potential bank losses by 67% through proactive identification and resolution of AML and fraud concerns
• Supervised team of 3 other tellers, ensuring all transactions were correct and up to compliance standards
• Insured cash drawers, ATM's and TAU's (Teller Assist Units) were replenished, fully functional and operational
• Administered 100% of all incoming and outgoing cash flow, to ensure productivity and day-to-day function of financial center
• Oversaw all ATM's, TAU and cash drawers within financial center

• Diligently monitored and reported suspicious activities, contributing to branch's compliance with federal AML laws and regulations
• Successfully processed and managed high-volume transactions while ensuring adherence to all compliance and regulatory guidelines
• Minimized bank loss by reporting and escalating accounts that didn't adhere to compliance regulations, via EDD, AAR, KYC, CTR and AML channels
• Handled transactions in accordance to company policies and assured all deposits, withdrawals, wire transfers, lines of credit transactions and P2P transfers, abided with federal laws and regulations
• Ensured due diligence procedure compliances were followed, regarding suspicious activities of large currency transactions above $10,000
• Educated clients on leveraging all available access channels for their transactional needs