Edvina Docaj
Hostess
Brooklyn,NY
Summary
Enthusiastic, hardworking and motivated to serve customers at the highest quality of service Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
Elea Restaurant
04.2023 - 03.2024
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Hairdresser Assistant
Ardona Beauty Salon
08.2022 - 02.2023
- Assisted hair stylists with colorwork by applying base colors and toners
- Answered telephone calls to provide information and schedule new appointments
- Checked in with clients to confirm comfort throughout appointments and services
- Prepared clients for haircuts and styles with soothing shampoo work.
Food Server
Nona Plot Me Gjona
03.2017 - 01.2020
- Practiced good time management to deliver customers' prepared orders quickly and accurately
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
- Cultivated warm relationships with regular customers
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes
- Processed orders and sent to kitchen employees for preparation.
Education
Certificate, Advanced Aesthetics - Esthetician
Dermolife
Albania 07.2022
Certificate, Hairdresser And Make-Up Artist - undefined
Kreheri I Arte
High School Diploma - undefined
Aleks Buda
Skills
Greeting guests
Active Learning
Reservation coordination
Guest Relations
Timeline
Restaurant Hostess
Elea Restaurant
04.2023 - 03.2024
Hairdresser Assistant
Ardona Beauty Salon
08.2022 - 02.2023
Food Server
Nona Plot Me Gjona
03.2017 - 01.2020
Certificate, Advanced Aesthetics - Esthetician
Dermolife
Certificate, Hairdresser And Make-Up Artist - undefined
Kreheri I Arte
High School Diploma - undefined
Aleks Buda
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